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Devices not running on eN...

Devices not running on eNSP

Created: Jun 10, 2019 10:36:13Latest reply: Oct 5, 2021 07:58:15 1755 8 0 0 0
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Hello!


This post refers to the issue of devices not running on eNSP.


I have a problem with eNSP. When running a device, it doesn't start. This is the message that is shown when the error occurs:


183456jmvb1hlvxxzxq1bq.png?Screenshot (6


I tried following the instructions in the manual, but it still doesn't work.

Thanks!

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chenhui
Admin Created Jun 11, 2019 01:15:44

@user_3392799 hi!


1. Check the items listed in the eNSP manual. Check which CPU is installed on your PC; the virtualization tech for Intel and AMD CPU's are not the same.
 
Please make sure you can ping the 192.168.56.1 successfully from your local PC.

2. Check the VirtualBox version. It's recommended to install the 5.2.22 VirtualBox and make sure VirtualBox is not 6.x.x, because eNSP doesn't support the last version of VirtualBox.

3. Try re-registering the device on eNSP. For the detailed steps, please refer to the picture below:

Devices not running on eNSP-2962837-1

Devices not running on eNSP-2962837-2

4. If the problem still exists, please try disabling the Windows firewall and the anti-virus software and try reinstalling eNSP and start the device.

Hope to help you!

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Laiheang
Laiheang Created Oct 5, 2021 07:57:31 (0) (0)
 
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DDSN
DDSN Admin Created Jun 10, 2019 11:49:52

Please refer to the eNSP help documentation, FAQ > How to solve the problem of AR/WLAN start failure?Please follow the steps in the documentation to check if the configuration is faulty.
By the way, you'd better check the virtual box version, cause the ensp is not compatible with the virtual box version 6.x.it's recommended to install the verison 5.2.x
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Laiheang
Laiheang Created Oct 5, 2021 07:57:59 (0) (0)
 
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yogijain
yogijain HCIE Created Jun 10, 2019 12:24:36

It may be due to registration of product .

I suggest you open eNSP, then click menu - tools - register devices, select AR_Base,WLAN_AC_Base,WLAN_AP_Base, click Register button, and wait for the successful information,then restart eNSP and try to start AR serials..i got the reference from other post..Please apply and confirm
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Chanbora
Chanbora Created Oct 5, 2021 08:00:11 (0) (0)
 
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4#
chenhui
chenhui Admin Created Jun 11, 2019 01:15:44

@user_3392799 hi!


1. Check the items listed in the eNSP manual. Check which CPU is installed on your PC; the virtualization tech for Intel and AMD CPU's are not the same.
 
Please make sure you can ping the 192.168.56.1 successfully from your local PC.

2. Check the VirtualBox version. It's recommended to install the 5.2.22 VirtualBox and make sure VirtualBox is not 6.x.x, because eNSP doesn't support the last version of VirtualBox.

3. Try re-registering the device on eNSP. For the detailed steps, please refer to the picture below:

Devices not running on eNSP-2962837-1

Devices not running on eNSP-2962837-2

4. If the problem still exists, please try disabling the Windows firewall and the anti-virus software and try reinstalling eNSP and start the device.

Hope to help you!

View more

This article contains more resources

You need to log in to download or view. No account? Register

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  • x
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Laiheang
Laiheang Created Oct 5, 2021 07:57:31 (0) (0)
 
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5#
ArdaA
ArdaA Created Jun 14, 2019 18:40:28

I was faced this issue too and i solved it when i uninstall Oracle Virtual box and install the old one (Version 5.2.30)
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Laiheang
Laiheang Created Oct 5, 2021 07:58:15

good
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