Hello, @Cyro!
We are very happy about your use of our products and we are sorry they have brought you such bad experience.
If you have any comments or suggestions about our products, I'll provide you with the contact information of the photovoltaic team. You can send your feedback on the bug you've encountered to our R&D personnel or ask them if there is any external API that can be used.
Link: https://solar.huawei.com/eu/Contact.
Thanks again for using our products!