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Created: Dec 29, 2020 11:24:27Latest reply: Dec 29, 2020 11:27:53 495 3 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Dear Expert,


I have made a factory reset 2 times but still have not released configurations.

What to do next with my ONT HG8012 router? Or need to upgrade firmware?


Good day!

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Unicef
MVE Created Dec 29, 2020 11:27:53

Hello friend! 


You can try below 2 steps.

Do not reset Huawei ONTs randomly. Otherwise, the ONT's may fail to access the Internet. If an ONT cannot access the Internet after a reset, contact your ISP.

Use either of the following methods to reset the Huawei ONT to its default settings.


1. Choose System Tools > Restore Default Configuration from the main menu on the web page and click Default.

setting


2. Hold down the RESET button for at least 10 seconds to restart the ONT with factory settings.

Huawei ONTs include:

HG8010, HG8010H, HG8010Z, HG8012H, HG8040, HG8045, HG8045A, HG8045Q, HG8110, HG8240, HG8245, HG8245A, HG8245D, HG8245H, HG8245Q, HG8245Q2, HG8245T, HG8245U, HG8247, HG8247A, HG8247H, HG8247T, HG8310M, HG8311, HG8321, HG8321R, HG8447, HG8540M, HG8546M and so on.


Thanks!

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PanchakS
PanchakS Created Jan 2, 2021 03:45:44 (0) (0)
useful thanks  
All Answers
Hi,
Please wait patiently.
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Hello friend! 


You can try below 2 steps.

Do not reset Huawei ONTs randomly. Otherwise, the ONT's may fail to access the Internet. If an ONT cannot access the Internet after a reset, contact your ISP.

Use either of the following methods to reset the Huawei ONT to its default settings.


1. Choose System Tools > Restore Default Configuration from the main menu on the web page and click Default.

setting


2. Hold down the RESET button for at least 10 seconds to restart the ONT with factory settings.

Huawei ONTs include:

HG8010, HG8010H, HG8010Z, HG8012H, HG8040, HG8045, HG8045A, HG8045Q, HG8110, HG8240, HG8245, HG8245A, HG8245D, HG8245H, HG8245Q, HG8245Q2, HG8245T, HG8245U, HG8247, HG8247A, HG8247H, HG8247T, HG8310M, HG8311, HG8321, HG8321R, HG8447, HG8540M, HG8546M and so on.


Thanks!

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  • x
  • convention:

PanchakS
PanchakS Created Jan 2, 2021 03:45:44 (0) (0)
useful thanks  

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