Hi, friend!
If the root user cannot log in to the device, the possible causes are as follows:
1. If the password of user root is changed, contact the device supplier or local office to change the password.
2. If a user name fails to log in to the system for N consecutive times, the system locks the user name. N indicates the maximum number of times that a user can set. The default value is 3.
3. If a user fails to log in from the same IP address for N consecutive times, the user will be locked. N is the maximum number of times that the user can set. The default value is 3.