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Debug voice functions

Debug voice functions

Created: Sep 8, 2017 08:01:59Latest reply: Oct 17, 2018 03:58:56 3689 15 0 0 0
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This post was last edited by VolanD at 2017-09-08 08:06. Hello!
Recently I was faced some problems with voice functions on my huawei u1911. Every voice prefix didn't answer me when I typed it. I tried to call #79*N# and *125# they didn't speak, just silence. But calls between phones worked without any problems. I tried to debug this situation, but I saw nothing on my conlsole (I used config logtrace start pid all level error command). It looked like the station stopped to speak at all.
What could be the cause of the problem? How can I debug this sitution next time? Which commands should I use?

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wangjun188
Created Oct 17, 2018 03:58:56

Hi, you need to upload the voice.zip file again to U1911.
1.Log in to the device using the LMT.
2.Choose Version > Voice File.
3.In the Load voice file area, click Browse, select voice.zip or mrsvoice.zip, and click OK.
4.Select the desired device and click Load.
If Execution Status is Loading succeeded, the loading is completed.
Then try again after that.

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duduhu
duduhu Created Sep 8, 2017 08:18:31

what is mening？
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duduhu
duduhu Created Sep 8, 2017 08:20:21

你好!





最近，我面对我的华为u1911语音功能的一些问题。我输入的时候，每个语音前缀都没有回答我。我想打电话给# 79×N # * 125 #他们没有说话，只是沉默。但是手机之间的通话没有任何问题。我试图调试的情况，但我什么也没看见我的conlsole（我用的配置logtrace启动PID所有级别的错误命令）。看起来车站完全停下来说话了。





问题的原因是什么？我该如何调试情况下一次？我应该使用哪些命令？
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user_2672939
user_2672939 Created Sep 8, 2017 09:12:43 (0) (0)
最近我面临一些问题我huawei u1911语音功能。每个语音前缀没解决我的问题。我试着打电话给#79*N*125#他们沉默不说话。工作时时间电话之间呼叫电话没有任何问题。我试图调试情况但我看到什么在conlsole(使用config logtrace start pid级错误)。这像是在所有站点停止说话。
问题的原因是什么？如何调试下次情景？我应该使用哪个命令？ 
user_2672939
user_2672939 Created Sep 8, 2017 09:14:23 (0) (0)
不太清楚，这个foreigner阐述啥。。。 
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duduhu
duduhu Created Sep 8, 2017 08:20:54

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5#
duduhu
duduhu Created Sep 8, 2017 08:21:30

帮帮外国友人吧 把答案翻译成英文，要不他看不懂！
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VolanD
VolanD Created Sep 8, 2017 08:30:52

Sorry, what? Could you speak English, please?
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user_2672939
user_2672939 Created Sep 8, 2017 09:20:40

VolanD 发表于 2017-09-08 08:30 Sorry, what? Could you speak English, please?
Could you explain this problem in detail? Otherwise, take some screenshot, pls.
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VolanD
VolanD Created Sep 8, 2017 09:37:37

This post was last edited by VolanD at 2017-09-08 11:33.
Posted by 小小小景雯 at 2017-09-08 11:33Could you explain this problem in detail? Otherwise, take some screenshot, pls.

Thank you for your reply!

About the problem:
1) I typed number of my IVR and it played me nothing. Just silence.
2) I tried to call *125# and #79*N#. I expected to hear tones from u1911, but it didn't play them.
Just silence.
3) I called on vuvoicerecord number- nothing, just silence.
4) I entered config logtrace start pid all level error command in CLI to debug this situation. But I saw nothing connected with my problem.
5) I restarted u1911 and it solved the problem.

How could I debug this problem? Which commands should I use?
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9#
VolanD
VolanD Created Sep 8, 2017 12:26:33

Should I give more information?
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user_116035
user_116035 Created Sep 8, 2017 13:50:15

Have you added MTU board in the frame?
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