Got it
Huawei Enterprise Support Community
Community Forums Routing & Switching
Debug 3G/LTE connection i...

Debug 3G/LTE connection issues on AR router

Latest reply: Oct 26, 2018 10:03:41 3046 11 1 0 0
display all floors 1#

Hi all,

 

I have an AR510. We are trying to get the 3G/LTE interface going with New Zealand Telco's

 

I have sim's from a couple of vendors 2degrees and Spark.

The 2 degrees network seems to use WCDMA and this is quite reliable (but slower)

The Spark provider uses LTE when it connects its fast.

 

I would like to use the LTE connection but it is very intermittent and has a lot of difficulty connecting. I can see the interface "Cellular0/0/0" goes up and down and doesn't connect e.g:

Jul  1 2014 00:11:04+00:00 HuawieRouter %%01IFPDT/4/IF_STATE(l)[25]:Interface Cellular0/0/0 has turned into UP state.
<HuawieRouter>
Jul  1 2014 00:11:14+00:00 HuawieRouter %%01IFPDT/4/IF_STATE(l)[26]:Interface Cellular0/0/0 has turned into DOWN state.

I have tried turning on debug Cellular 0/0/0 all but I don't see much debug information.

What can I do to debug these connection issues on the router?

 

Thanks, Simon

  • x
  • convention：

Like (1) Dislike (0) Favorite(0) Share Report
Previous: Reg. adding dot1q tag
Next: AC6005 web management in en
im2good
Created Dec 23, 2014 06:23:32

We are looking into this issue. Would you please provide the detailed Software Version to us first?

And the current configuration you committed on the Router.

View more
  • x
  • convention：
im2good
Created Dec 23, 2014 09:38:33

I attached the example of the Project Materials, where you can find the detailed steps on how to locate the root cause of SIM card issue. Refer to Trouble Shooting Cases.
View more

This article contains more resources

You need to log in to download or view. No account? Register

x
  • x
  • convention：
simonosullivan
Created Dec 23, 2014 21:55:42

Hi there, I can't download that attachment. It says "waiting for Audit" in red text.

 

I have managed to get the router going now. However I'm a bit disappointed about the debug features of the router.

 

When I turn on debugging using "debug Cellular 0/0/0 all"   no debug output appears on the console - it should show me all the cellular interface events, packets, errors etc.

 

Is this a bug with this router?

View more
  • x
  • convention：
im2good
Created Dec 26, 2014 08:10:17

Did you open the terminal debugging and terminal monitor switch?

 

 

View more
  • x
  • convention：
im2good
Created Dec 26, 2014 09:19:22

Please reach me at gangduo@huawei.com. I will send you the document via email. Thanks.
View more
  • x
  • convention：
faysalji
Author Created Sep 30, 2018 11:00:31

Posted by im2good at 2014-12-26 06:19 Please reach me at gangduo@huawei.com. I will send you the document via email. Thanks.
Please do share such cases in forum too.
View more
  • x
  • convention：
Mysterious.color
Created Sep 30, 2018 11:28:56

This problem belongs to both the carrier settings and the AR router
View more
  • x
  • convention：
Mysterious.color
Created Sep 30, 2018 11:29:25

can you please specify the SNR from SIM?
View more
  • x
  • convention：
riiotaylor
Created Oct 8, 2018 10:05:45

i bought a new router Linksys EA6900 installed and but i cannot get the printer to connect to the new router. both networks active and secure. i am unable to find the exact issue. help me to solve this issue. will https://www.linksysroutersupportnumber.com/linksys-router-support-number-dubai/ help to solve the issue?
View more
  • x
  • convention：
12
Back to list

Comment

Advanced
B Color Image Link Quote Code Smilies
You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login
Huawei Website Support About Huawei Privacy User Agreement Terms of Use Cookies Cookie Settings
Huawei Enterprise Huawei Carrier Forum Training & Certification

Contact Us: e_online@huawei.com Copyright © 2022 Huawei Technologies Co., Ltd. All rights reserved.

APP

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.
Information Protection Guide
Thanks for using Huawei Enterprise Support Community! We will help you learn how we collect, use, store and share your personal information and the rights you have in accordance with Privacy Policy and User Agreement.