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Data boards on the OptiX OSN 1500 report the HARD_BAD Alarm

Created: Feb 2, 2020 13:17:50Latest reply: Feb 2, 2020 15:20:08 401 4 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

On the OptiX OSN 1500, data boards that require interface boards are inserted into slots 6, 7, 8, 11, 12, and 13. 

These boards report the HARD_BAD alarm.

I want to uderstand why and how to handle this alarm?


Featured Answers
wissal
MVE Created Feb 2, 2020 13:32:49

Hello,

Note  that the possible reasons are:

  • Boards in slots 7 and 12 share the interface board in slot 15; boards in slots 8 and 13 share the interface board in slot 17.

  • Slot 6 provides protection for slots 7 and 8; slot 11 provides protection for slots 12 and 13. Therefore, slots 6 and 11 share the interface boards in slots 15 and 17.

To handle this alarm you should remove the boards in slots 6, 7, and 8 or the boards in slots 11, 12, and 13.

Thanks



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be_lo
be_lo Created Feb 9, 2020 18:02:52 (0) (0)
Thank you, really helpful.  

Recommended answer

liqiang185
Admin Created Feb 2, 2020 15:20:08

Dear be_lo!

If the HARD_BAD alarm is reported by a board, the possible causes are as follows:

Cause 1: The service board is not in good contact with the backplane, the version of the board is mismatched with the version of the NE, or the service board is faulty.

Cause 2: The cross-connect board is not in good contact with the backplane, or is faulty.

Cause 3: The SCC board is not in good contact with the backplane, or is faulty.

Cause 4: The power supply of the NE is abnormal.

For the processing method, please visit the following link:

https://support.huawei.com/hedex/hdx.do?docid=EDOC1000095052&id=alm_hard_bad&lang=en


Good luck!


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be_lo
be_lo Created Feb 9, 2020 18:02:41 (0) (0)
Thank you, really helpful.  
All Answers

Hello,

Note  that the possible reasons are:

  • Boards in slots 7 and 12 share the interface board in slot 15; boards in slots 8 and 13 share the interface board in slot 17.

  • Slot 6 provides protection for slots 7 and 8; slot 11 provides protection for slots 12 and 13. Therefore, slots 6 and 11 share the interface boards in slots 15 and 17.

To handle this alarm you should remove the boards in slots 6, 7, and 8 or the boards in slots 11, 12, and 13.

Thanks



View more
  • x
  • convention:

be_lo
be_lo Created Feb 9, 2020 18:02:52 (0) (0)
Thank you, really helpful.  

Dear be_lo!

If the HARD_BAD alarm is reported by a board, the possible causes are as follows:

Cause 1: The service board is not in good contact with the backplane, the version of the board is mismatched with the version of the NE, or the service board is faulty.

Cause 2: The cross-connect board is not in good contact with the backplane, or is faulty.

Cause 3: The SCC board is not in good contact with the backplane, or is faulty.

Cause 4: The power supply of the NE is abnormal.

For the processing method, please visit the following link:

https://support.huawei.com/hedex/hdx.do?docid=EDOC1000095052&id=alm_hard_bad&lang=en


Good luck!


View more
  • x
  • convention:

be_lo
be_lo Created Feb 9, 2020 18:02:41 (0) (0)
Thank you, really helpful.  

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