Hello there!
As shown in the picture, the probable causes are related to the file system version and capabilities.
Firstly, check the storage version from both devices, find the specific product document (such as the V500R007 product document):
If the version is OK, check the ADS function of both devices, just like the document describes.
Then the long file name function.
Note that if the long file name functions are different between the two storages, you need to create a new file system in the command line, with the following command:
Of course, there are many other restrictions between two different versions / storage models. Sometimes you need to check all the restrictions if the creation is still not successful.