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Correct software version ...

Correct software version for S6720-30C-EI-24S-AC

Created: Jul 21, 2020 11:42:20Latest reply: Jul 21, 2020 12:03:35 580 10 0 0 0

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Hi,

I have S6720-30C-EI-24S-AC switch, previously in downloads section there was S6720EI-V200R019C00SPC500.cc releases.
Now there are only S6730-H-V200R019C00SPC500.cc which has +40mb more bigger size.

swDownload section

Which version is correct for S6720-30C-EI-24S-AC model?

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chenhui Admin Created Jul 21, 2020 11:58:29

OK, then, please trying if you can get the correct version at https://support.huawei.com/enterprise/en/switches/s6700-pid-6691593/software/

ver

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chenhui Created Jul 21, 2020 12:02:07 (0) (0)
I found the reason for your situation. The software you requiring is visible only to ASP and CSP engineers.
You might need to contact with the TAC to get the software.

Dzyan Reply chenhui Created Jul 21, 2020 12:05:36 (0) (0)
Ok but half a year ago there are no problems.

Dzyan Reply Dzyan Created Jul 21, 2020 12:07:08 (0) (0)
Access policy is change again?

chenhui Reply Dzyan Created Jul 22, 2020 05:21:46 (0) (0)
I'm not sure, that beyonds my reachability. You might need to contact the support website to confirm that.

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^2#

jason_hu Admin Created Jul 21, 2020 11:48:10

Hello,
It's nice to meet you in the community.
We're working on your problem. Please be patient.

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^3#

chenhui Admin Created Jul 21, 2020 11:48:11

Hi Dzyan,

You choosed the wrong product model. Kindly refer to https://support.huawei.com/enterprise/en/switches/s6700-pid-6691593/software/250798377?idAbsPath=fixnode01|24030814|21782164|21782167|22318597|6691593

version

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Dzyan Created Jul 21, 2020 11:54:10 (0) (0)
Thanks for reply but you link shows me the same list of "incorrect software".

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Dzyan Created Jul 21, 2020 11:56:08

This is what show me your link

link1

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^5#

chenhui Admin Created Jul 21, 2020 11:58:29

OK, then, please trying if you can get the correct version at https://support.huawei.com/enterprise/en/switches/s6700-pid-6691593/software/

ver

View more

x
convention：

chenhui Created Jul 21, 2020 12:02:07 (0) (0)
I found the reason for your situation. The software you requiring is visible only to ASP and CSP engineers.
You might need to contact with the TAC to get the software.

Dzyan Reply chenhui Created Jul 21, 2020 12:05:36 (0) (0)
Ok but half a year ago there are no problems.

Dzyan Reply Dzyan Created Jul 21, 2020 12:07:08 (0) (0)
Access policy is change again?

chenhui Reply Dzyan Created Jul 22, 2020 05:21:46 (0) (0)
I'm not sure, that beyonds my reachability. You might need to contact the support website to confirm that.

(0) (0)

^6#

Dzyan Created Jul 21, 2020 12:03:35

No I can't (

first

Result page is the same anhd incorrect.

second

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