The System Prompts That the Number of CSHA Instances Exceeds the Remaining Quota in the Organization When Users Create a VDC or Modify VDC Quotas on ServiceCenter

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【Product�?
ServiceCenter

【Version�?
3.0.8, 3.0.8 SPC1, and 3.0.9

【Fault Type�?
Resource management fault

【Symptom�?
VDC creation is normal in a new organization with limited or unlimited quotas. After you create an organization with unlimited quotas and change it into one with limited quotas, the system reports "The VDC quota exceeded the available quota of the target organization." when you create or modify a VDC in the organization.

【Fault Locating�?
Check ServiceCenter and database logs.
The CSHA quota is �? in the organization.

【Root Cause�?
When you change the organization with unlimited quotas to limited quotas, CSHA is not enabled. However, you have not changed the CSHA quota. When you try to create or modify a VDC, the system checks that the CSHA quota is �? in the organization and reports "The VDC quota exceeded the available quota of the target organization."

【Solution�?
Upgrade ServiceCenter to 3.0.9 SPC1.

【Suggestions and Summary�?
Before the upgrade, create an organization with unlimited quotas and do not change it into an organization with limited quotas immediately.
If you have already changed the organization into one with limited quotas and the organization has other important data, change it back to unlimited quotas.

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Other related questions:
The System Prompts that the Organization Administrator Has Insufficient Permissions When Logging in to ServiceCenter Because No VDC is Available in the Organization
【Product�? ServiceCenter 【Version�? 3.0.5,3.0.7,3.0.8,3.0.9 【Fault Type�? Resource management fault 【Symptom�? The system prompts that the organization administrator of a new organization does not have sufficient permissions to log in to ServiceCenter. 【Fault Locating�? Check the organization of the organization administrator. If no VDC is available, the system will report insufficient permissions when the organization administrator logs in to the tenant portal. 【Root Cause�? In ServiceCenter 3.0.5 or later, an organization administrator can only log in to the tenant portal. If the organization does not have a VDC, the system prompts that the organization administrator does not have sufficient permissions, and the login fails. In this case, you need to create a VDC and try to log in again. 【Solution�? Step 1 Log in to ServiceCenter as the super system administrator. Step 2 Choose Organization > VDC > VDC Management. Step 3 Click Create VDC. Step 4 Log in to the tenant portal as the organization administrator after the VDC is successfully created. ----End

Creating VDC Interworking
Resources, such as cloud hosts, of different virtual data centers (VDCs) are isolated and cannot communicate with each other. When you need two cloud hosts of different VDCs in the same cloud resource pool to communicate with each other, you can create VDC interworking. After the creation, the cloud hosts of different VDCs can communicate with each other on routed networks. For details,seeCreating VDC Interworking,The applicable version is 3.0.8 or 3.0.9.

Modifying a quota of OceanStor 9000
Procedure for modifying a quota of OceanStor 9000: 1. Choose Provisioning > InfoAllocator. 2. On the InfoAllocator page, select the quota whose properties need to be modified and click Properties. Note: -Enter the name of a user or user group and click Search to search for all quotas of the user or user group. -Click Advanced Search to search for quotas based on the combination of user/user group, directory, quota type, and quota mode. -If a user or user group for which a quota is created is deleted, UID of the user or user group is displayed in the search result. The UID is automatically generated when the system creates the user or user group. 3. In the Properties of a Quota dialog box, change the quota mode or the quota threshold but retain the quota type. Then, click OK. 4. The Success dialog box is displayed, indicating that the quota is modified SUCCEEDly. Click OK.

Creating a quota for OceanStor 9000
Procedure for creating a quota for OceanStor 9000: 1. Choose Provisioning > InfoAllocator. 2. Click Create, the Create Quota dialog box is displayed. 3. In the Create Quota dialog box, set the quota path, user/user group, name, quota type, quota mode, and quota thresholds. Then, click OK. 4. In the Execution Result dialog box, if the value of State is Succeeded, click Close. The quota is created SUCCEEDly.

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