Preset Cloud Host HA Service of ServiceCenter Is in Chinese

4

【Product�?
ManageOne ServiceCenter

【Version�?
3.X

【Fault Type�?
Cloud host HA service

【Symptom�?
The cloud host HA service of ServiceCenter at a site out of China is in Chinese and needs to be changed to English.

【Fault Locating�?
Possible cause: During ServiceCenter deployment and installation, Chinese is selected for the preset service.
Check method:
1. Log in to the FusionSphere OpenStack web client. In the navigation pane, choose Cloud Service > FusionSphere OpenStack OM.

2. View the preset service language selected during installation.

Conclusion: During ServiceCenter deployment and installation, Chinese is selected for the preset service.

【Troubleshooting Procedure�?
Step 1 Use PuTTY and the management IP address of the active node to log in to ServiceCenter.
Username: galaxmanager
The default password is Huawei@CLOUD8.

Step 2 Run the following command to disable logout on timeout:
TMOUT=0

Step 3 Run the following command to enter the engineering mode:
gotoEngineerMode
Enter the default password Huawei@CLOUD8!.

Step 4 Run the following command to disable logout on timeout:
TMOUT=0

Step 5 Run the following command to switch to user dbadmin:
su dbadmin

Step 6 Run the following command to back up ServiceCenter service tables:
gs_dump topfmdb -W Password of user dbadmin -t ssp.service_offering --column-inserts -f /home/dbadmin/ssp.service_offering.sql

Step 7 Run the following command to log in to the ServiceCenter database:
gsql
Enter the password of user dbadmin.

Step 8 Run the following command to delete the Chinese cloud host HA service from the ServiceCenter database:
delete from ssp.service_offering where id='default-service-offering-csha';

Step 9 Run the following command to insert the English cloud host HA service into the ServiceCenter database:
insert into ssp.service_offering(id,name,description,status,vdc_id,approve_type,first_step_role,service_type,icon_id,default_paras,white_list_flag,batch_approve,service_template_id,create_time,org_id,org_white_flag) values ('default-service-offering-csha','Cloud_Server_HA_Service','Cloud Host HA Service provides intra-region cross-AZ high availability protection for cloud hosts.','published','admin',1,'vdcServiceManager','csha','default-service-csha-icon','{\"cloudInfra\":{\"id\":\"\",\"lock\":\"1\"}}','f','t','default-apply-csha',(now() at time zone 'utc'),1,'f');

----End

Other related questions:
Preset Cloud Host Backup Service of ServiceCenter Is in Chinese
【Product�? ManageOne ServiceCenter 【Version�? 3.X 【Fault Type�? Cloud host backup service exception 【Symptom�? The cloud host backup service of ServiceCenter at a site out of China is in Chinese and needs to be changed to English. 【Fault Locating�? Possible cause: During ServiceCenter deployment and installation, Chinese is selected for the preset service. Check method: Step 1 Log in to the FusionSphere OpenStack web client. In the navigation pane, choose Cloud Service > FusionSphere OpenStack OM. Step 2 View the preset service language selected during installation. ----End Conclusion: During ServiceCenter deployment and installation, Chinese is selected for the preset service. 【Troubleshooting Procedure�? Step 1 Use PuTTY and the management IP address of the active node to log in to ServiceCenter. Username: galaxmanager Default password: Huawei@CLOUD8 Step 2 Run the following command to disable logout on timeout: TMOUT=0 Step 3 Run the following command to enter the engineering mode: gotoEngineerMode Enter the default password Huawei@CLOUD8!. Step 4 Run the following command to disable logout on timeout: TMOUT=0 Step 5 Run the following command to switch to user dbadmin: su dbadmin Step 6 Run the following command to back up ServiceCenter service tables: gs_dump topfmdb -W Password of user dbadmin -t ssp.service_offering --column-inserts -f /home/dbadmin/ssp.service_offering.sql Step 7 Run the following command to log in to the ServiceCenter database: gsql Enter the password of user dbadmin. Step 8 Run the following command to delete the Chinese cloud host backup service from the ServiceCenter database: delete from ssp.service_offering where id='default-service-offering-csbs'; Step 9 Run the following command to add the English cloud host backup service to the ServiceCenter database: insert into ssp.service_offering(id,name,description,status,vdc_id,approve_type,first_step_role,icon_id,default_paras,white_list_flag,batch_approve,service_template_id,create_time,org_id,org_white_flag) values('default-service-offering-csbs','Cloud_Host_Backup','The cloud host backup provides quick and convenient data backup services. Users can set flexible backup policies as required to ensure data security.','published','admin',1,'vdcServiceManager','default-service-csbs-icon','{\"cloudInfra\": {\"id\": \"\",\"lock\": \"1\"},\"availableZone\":{\"id\": \"\",\"lock\": \"1\"},\"scheduledOperations\":[{\"operationType\": {\"value\": \"\",\"lock\": \"1\"},\"enabled\":{\"value\":\"\",\"lock\": \"1\"},\"trigger\": {\"days\": [{\"value\":\"\"}],\"times\": [{\"hour\": \"\",\"minute\": \"\"}],\"triggerWindow\": \"\",\"lock\": \"1\"},\"maxBackups\":{\"value\": \"\",\"lock\": \"1\"}}]}','f','t','default-apply-csbs',(now() at time zone 'utc'),1,'f'); ----End

What Are the Statuses of Cloud Hosts on ServiceCenter
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What Do I Do If the Cloud Host Specifications Are Not Displayed on the ServiceCenter Tenant Portal After the ServiceCenter Cloud Host Specifications Are Changed
【Product�? ManageOne ServiceCenter 【Version�? 3.X 【Question�? What do I do if the cloud host specifications are not displayed on the ServiceCenter tenant portal after the ServiceCenter cloud host specifications are changed? 【Answer�? ServiceCenter compares the cloud host specifications after and before specification change. If the cloud hard disk and memory configuration values after the change are smaller than those before the change, the cloud host specifications will not be displayed on the ServiceCenter tenant portal. If you want to display the cloud host specifications on the ServiceCenter tenant portal, ensure that the cloud hard disk and memory configuration values after the change are greater than or equal to those values before the change. ----End

What Are the Restrictions on Unbinding a Cloud Hard Disk from a Cloud Host on ServiceCenter
【Product�? ManageOne ServiceCenter 【Version�? 3.0.7 【Question�? What are the restrictions on unbinding a cloud hard disk from a cloud host on ServiceCenter? 【Answer�? Check whether any VM snapshot or disk snapshot has been created for the cloud host. If a snapshot has been created for the cloud host, the cloud hard disk cannot be unbound from the cloud host. Delete thee cloud host snapshot and unbind the cloud hard disk from the cloud host. ----End

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