A VM Cannot Be Deleted on ServiceCenter Because It Is in Removed Status

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【Product�?
ServiceCenter

【Version�?
3.0.5

【Fault Type�?
Resource management fault

【Symptom�?
The VM is in removed status but cannot be deleted.

【Fault Locating�?
The VM is in removed status and is added to the recycle bin. You check the Recycle Bin page and find out that the VM is still in the frozen period.

【Root Cause�?
If a VM in the recycle bin is in the frozen period, it cannot be deleted.

【Solution�?
Step 1 Log in to the ServiceCenter node as user galaxmanager through its floating IP address.

Step 2 Run the TMOUT=0 command to disable logout on timeout.

Step 3 Run the following command:
confDelayTimeSwitch 0
Cancel the frozen period so that the VM can be deleted.

----End

Other related questions:
How Do I Quickly Troubleshoot the Failure in Deleting a VM on ServiceCenter
【Product�? ServiceCenter 【Version�? 3.0, 3.0.SPC2, 3.0.5, 3.0.5.SP1, 3.0.5.SP2, 3.0.5.SP3, 3.0.5.SP5, 3.0.7, and 3.0.8 【Question�? How do I quickly troubleshoot the failure in deleting a VM on ServiceCenter? 【Answer�? You can troubleshoot the failure based on the error information contained in the failed order. Step 1 Choose User Center > My Applications, and view the application order associated with the VM deletion failure. Step 2 Click the application order ID. View the failure cause on the bottom of the order details page. If the failure cause is Internal error. or Parameter error., locate the fault on ServiceCenter. If the failure cause contains openstack nova delete server failed, the error message is returned by FusionSphere OpenStack. The fault is generally caused by incorrect configuration of FusionSphere OpenStack. In this case, go to Step 3. Step 3 Log in to the ServiceCenter active node as user galaxmanager. Step 4 Run the following command to enter the engineering mode: gotoEngineerMode Default password: Huawei@CLOUD8! Step 5 Run the following command to open the workflow log: vi /var/log/goku/orchestrator/orchestrator.log Search for the number of the failed order in the workflow log. Starting from the search result, find the VM ID or volume ID. Contact FusionSphere OpenStack engineers for troubleshooting assistance. ----End

Does VM Management on ServiceCenter Interrupt VM Services
【Product�? ManageOne ServiceCenter 【Version�? 3.X 【Question�? Does VM management on ServiceCenter interrupt VM services? 【Answer�? The VM data is written to ServiceCenter when ServiceCenter manages VMs, which does not affect the FusionSphere OpenStack VM data. The VM is started up on FusionSphere OpenStack. Therefore, ServiceCenter manages VMs without interrupting VM services. ----End

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