What Do I Do If "Storage unit id is None." Is Displayed When a Cloud Hard Disk Is Backed Up on ServiceCenter

14

【Product�?
ManageOne ServiceCenter

【Version�?
3.X

【Fault Type�?
Cloud Hard Disk

【Question�?
What do I do if "Storage unit id is None." is displayed when a cloud hard disk is backed up on ServiceCenter?

【Answer�?
On ServiceCenter, change the backup type from Remote to Local.

----End

Other related questions:
How Do I Create a Cloud Hard Disk Backup for a Shared Disk on ServiceCenter
【Product�? ManageOne ServiceCenter 【Version�? All versions 【Question�? How do I create a cloud hard disk backup for a shared disk on ServiceCenter? 【Answer�? If a cloud hard disk is a shared disk, backup tasks cannot be created. ----End

What Are the Precautions for Expanding the Capacity of the Cloud Hard Disk When the Capacity of a ServiceCenter Cloud Host or Dedicated Server Cloud Hard Disk Is Insufficient
【Product�? ManageOne ServiceCenter 【Version�? 3.0 【Question�? What are the precautions for expanding the capacity of the cloud hard disk when the capacity of a ServiceCenter cloud host or dedicated server cloud hard disk is insufficient? 【Answer�? The capacity of a cloud hard disk that has been mounted to a cloud host or a dedicated server cannot be expanded. If the AZ type is FusionCompute, the capacities of cloud hard disks whose capacity is less than 4 GB cannot be expanded. The capacities of cloud hard disks that have snapshots created can be successfully expanded only when the storage type is FusionStorage. If the cloud hard disk capacity fails to be expanded, reset the cloud hard disk status. ----End

What Are the Precautions for Extending a Cloud Hard Disk on ServiceCenter
【Product�? ManageOne ServiceCenter 【Version�? 3.0 【Question�? What are the precautions for extending a cloud hard disk on ServiceCenter? 【Answer�? A cloud hard disk cannot be extended if Application Days corresponding to this cloud hard disk is Permanently Effective. After one of multiple cloud hard disks applied for at a time is extended, the others are automatically extended. A service can be extended only after the application for extending the service is approved by a VDC administrator. ----End

What Are the Restrictions on Unbinding a Cloud Hard Disk from a Cloud Host on ServiceCenter
【Product�? ManageOne ServiceCenter 【Version�? 3.0.7 【Question�? What are the restrictions on unbinding a cloud hard disk from a cloud host on ServiceCenter? 【Answer�? Check whether any VM snapshot or disk snapshot has been created for the cloud host. If a snapshot has been created for the cloud host, the cloud hard disk cannot be unbound from the cloud host. Delete thee cloud host snapshot and unbind the cloud hard disk from the cloud host. ----End

What Do I Do If Data on ServiceCenter Fails to Be Backed up
【Product�? ManageOne ServiceCenter 【Version�? 3.X 【Question�? What do I do if data on ServiceCenter fails to be backed up? 【Answer�? Step 1 Use PuTTY and the management IP address of the active node to log in to the ServiceCenter active node as user galaxmanager. The default user password is Huawei@CLOUD8. If ServiceCenter is deployed in single-node mode, the management IP address of the node is used for login. Step 2 Run the following command to disable logout on timeout: TMOUT=0 Step 3 Run the following command to enter the engineering mode: gotoEngineerMode Step 4 Run the following command to disable logout on timeout: TMOUT=0 Step 5 Run the following command to go to the /opt/gmbackup/db directory: cd /opt/gmbackup/db Step 6 Run the following command to check the number of automatic backup files. The default number of automatic backup files is 7. cat /opt/gmbackup/backup.conf | grep "MAX_AUTO_BACKUP_NUM" Step 7 Run the following command to view the backup files under the /opt/gmbackup/db directory: ls Step 8 Check whether the number of backup files under the /opt/gmbackup/db directory is greater than the configured number of automatic backup files. If yes, go to Step 9. If no, contact Huawei technical support. Step 9 Run the following command to delete the backup files whose sequence number is relatively small until the number of backup files under this directory is equal to that of automatic backup files. rm -r Name of the backup file with the smallest sequence number ----End

If you have more questions, you can seek help from following ways:
To iKnow To Live Chat
Scroll to top