This alarm is generated when the ServiceCenter time is adjusted beyond the time adjustment threshold (60 seconds) of the system.
The alarm can be automatically cleared after the handling operations are performed successfully.
Additional information
Provides supplementary information about the alarm.
SN
Specifies the number assigned to an alarm based on the sequence that the alarm is generated.
Alarm name
ServiceCenter Server Time Changed
Object type
Time Management
Alarm object
Time Management
Component
Specifies the component that reports the alarm.
Type
Specifies the type of the component that reports the alarm.
Generated at
Specifies the time when the alarm is generated.
Cleared at
Specifies the time when the alarm is cleared.
Clearance type
Specifies whether an alarm is manually or automatically cleared. This alarm can be automatically cleared.
Cleared by
Specifies the name of the operator who clears the alarm.
Alarm Clearance User ID
Specifies the ID of the user who clears the alarm.
Alarm Cleared At
Specifies the tenant view or administrator view in which the alarm is manually cleared.
Served as the time server of the entire system, the abnormal time in ServiceCenter will affect the time of the system. Consequently, functions of many components, for example, the timing service on ServiceCenter are affected. In addition, ALM-9204 will be generated if the upper-layer NTP server is configured available for ServiceCenter.
Click System.
The System page is displayed.
Choose System Configuration > Time Management.
The Time Management page is displayed.
On the Time Management page, click Synchronize Time Forcibly.
System services will be restarted during forcibly time synchronization, which takes about 20 minutes.
Log in to ServiceCenter again after about 20 minutes, and go to the Time Management page to check whether the forcibly time synchronization is successful.
If yes, go to Step 5.
If no, go to Step 7.
Check whether the alarm is cleared.
If yes, no further action is required.
If no, go to Step 6.
Handle the time error by following instructions provided in System Time Errors in Troubleshooting in the product documentation.
Contact technical support.
