how to handle alarms on FusionCompute V1R5C00

The alarm module verifies the license validity during the hours from 00:00 to 02:00 every day. This alarm is generated when the license file verification fails or the system fails to obtain the equipment serial number (ESN). This alarm is cleared when a valid license file is loaded to the system. Check whether the system can obtain the ESN successfully. On the FusionCompute, choose System > System Configuration > License Management and click Load License File. On the Load License File page, click Obtain ESN and check whether the system can obtain the ESN successfully. If yes, go to Step 2. If no, contact technical support. Check whether the device on which the VRM is deployed is replaced. Have the administrator check whether the device on which the VRM is deployed is replaced. If yes, obtain the new ESN and apply for a license based on the new ESN. For details about how to apply for a license, see the FusionCompute License Usage Guide. Visit Product Support > IT > FusionCloud > FusionSphere > FusionCompute to Obtain. If no, go to Step 3. Update the available license file. Check whether the license file is available. If yes, go to Step 5. If no, go to Step 4. Apply for a license. For details, see the FusionCompute License Usage Guide. visit http://support.huawei.com/enterprise, and choose Product Support > IT > FusionCloud > FusionSphere > FusionCompute to Obtain. Updating the License File. After 5 or 6 minutes, choose System > System Configuration > License Management and check whether the license information is correct and whether the alarm is cleared.

The Virtualization Resource Management (VRM) node collects statistics information about the ranges of Media Access Control (MAC) address segments that are configured in the system and the number of assigned MAC addresses in the segments every hour. This alarm is generated when the number of assigned MAC addresses in the segments reaches 80%. This alarm is cleared when the number of assigned MAC addresses in the segments is less than 80%. Add MAC address resource. On the FusionCompute portal, choose Network Pool > MAC Address Pool. On the MAC Address Pool page, add a new MAC address segment or modify the segment range. After 60 minutes, check whether the alarm is cleared.

This alarm is generated when inconsistent data is detected in the internal modules of the Virtualization Resource Management (VRM) node. This alarm is cleared after the VRM is restarted. Use PuTTY to log in to the active VRM node. Ensure that the management plane floating IP address and username gandalf are used to establish the connection. Run the following command and enter the password of user root to switch to the user root: su - root Run the following command to disable logout on timeout: TMOUT=0 Run the following command to restart the VRM process: service vrmd restart NOTICE: Restarting the VRM process may interrupt running services. For example, the current operation may fail. After 3 or 4 minutes, switch to the Alarm page and check whether the alarm is cleared. If yes, no further action is required. If no, go to Step 6. Log in to the faulty VRM node. For details, see Step 1. Run the following command to check the process status: service vrmd status Check whether the following information is displayed: Checking for service vrm running

This alarm is generated when the system detects that the monitoring processing process pmcd has stopped or is faulty. This alarm is cleared when the pmcd process becomes normal. Identify the management IP address of the node for which the alarm is generated. On the FusionCompute portal, click Monitoring, and choose Alarm in the navigation tree on the left. On the Alarm page, locate the row that contains the alarm and click the name in the Alarm Object column. The Service and Management Node page is displayed. On the Service and Management Node page, view information about the management nodes and obtain the IP address of the node whose name is the same as that of Alarm Object in Step 1. Restart the process of the performance management center. Use PuTTY to log in to the node. Ensure that the management IP address and username gandalf are used to establish the connection. Run the following command and enter the password of user root to switch to user root: su - root Run the following command to restart the process: service pmcd restart NOTE: Restarting the process may cause temporary interruption of monitoring processing service. Run the following command to check the process status: service pmcd status Check whether the command output is as follows: Checking for pmcd: running If yes, go to Step 8. If no, go to Step 9. After 3 or 4 minutes, switch to the Alarm page and check whether the alarm is cleared.

The alarm module verifies the license validity every day. This alarm is generated when the licensed free upgrade service is about to expire in less than 60 days. This alarm is cleared when a valid license file is loaded to the system. Update the license for the free upgrade service. Check whether the license for the free upgrade service is available. If yes, go to Step 3. If no, go to Step 2. Apply for a license. For details, see the FusionCompute License Usage Guide. Visit Product Support > IT > FusionCloud > FusionSphere > FusionCompute to Obtain. Updating the License File. After 5 or 6 minutes, choose System > System Configuration > License Management and check whether the license information is correct and whether the alarm is cleared.