How to deal with Invalid License File alarm on FusionCompute V1R5C00 version

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The alarm module verifies the license validity during the hours from 00:00 to 02:00 every day. This alarm is generated when the license file verification fails or the system fails to obtain the equipment serial number (ESN).

This alarm is cleared when a valid license file is loaded to the system.
Check whether the system can obtain the ESN successfully.

On the FusionCompute, choose System > System Configuration > License Management and click Load License File. On the Load License File page, click Obtain ESN and check whether the system can obtain the ESN successfully.

If yes, go to Step 2.
If no, contact technical support.

Check whether the device on which the VRM is deployed is replaced.

Have the administrator check whether the device on which the VRM is deployed is replaced.

If yes, obtain the new ESN and apply for a license based on the new ESN.
For details about how to apply for a license, see the FusionCompute License Usage Guide.

Visit Product Support > IT > FusionCloud > FusionSphere > FusionCompute to Obtain.

If no, go to Step 3.

Update the available license file.

Check whether the license file is available.

If yes, go to Step 5.
If no, go to Step 4.

Apply for a license.

For details, see the FusionCompute License Usage Guide.

visit http://support.huawei.com/enterprise, and choose Product Support > IT > FusionCloud > FusionSphere > FusionCompute to Obtain.


Updating the License File.
After 5 or 6 minutes, choose System > System Configuration > License Management and check whether the license information is correct and whether the alarm is cleared.

Other related questions:
How to deal with License Has Expired alarm on FusionCompute V1R5C00 version
The alarm module verifies the license validity every day. This alarm is generated when the license has expired for more than 60 days. This alarm is cleared when a valid license file is loaded to the system. Check whether the corresponding license file is loaded to the system. ChooseSystem > System Configuration > License Management, and check whether the license validity period is displayed. Update the license file. Check whether the license file is available. Apply for a license. For details, see the FusionCompute License Usage Guide. visit http://support.huawei.com/enterprise, and choose Product Support > IT > FusionCloud > FusionSphere > FusionCompute to Obtain. Updating the License File. Choose System Management > System Configuration > License Management. On the License page, check whether the license information is correct. check whether the alarm is cleared.

how to deal with Communication with the License Server Interrupted alarm on FusionCompute V1R5C00 version
The license module detects the communication between the client and the license server every 5 minutes. This alarm is generated when the system detects that the communication between the client and the license server is abnormal for three consecutive times. This alarm is cleared when the communication between the client and the license server becomes normal. Check the license configurations of the client. On the FusionCompute, choose System > System Configuration > License Management. The License page is displayed,and click Load License File. On the Load License File page,choose License Server. Check whether the IP address configured for the license server is correct. If yes, go to Step 4. If no, go to Step 3. Reconfigure a correct IP address for the license server. Check whether the username and password configured for the license server is correct. If yes, contact technical support. If no, go to Step 5. Confirm the username and password of the license server, and configure the license server again. After 5 or 6 minutes, choose System > System Configuration > License Management and check whether the license information is correct and whether the alarm is cleared

how to deal with PMCD Process Is Abnormal alarm on FusionCompute V1R5C00 version
This alarm is generated when the system detects that the monitoring processing process pmcd has stopped or is faulty. This alarm is cleared when the pmcd process becomes normal. Identify the management IP address of the node for which the alarm is generated. On the FusionCompute portal, click Monitoring, and choose Alarm in the navigation tree on the left. On the Alarm page, locate the row that contains the alarm and click the name in the Alarm Object column. The Service and Management Node page is displayed. On the Service and Management Node page, view information about the management nodes and obtain the IP address of the node whose name is the same as that of Alarm Object in Step 1. Restart the process of the performance management center. Use PuTTY to log in to the node. Ensure that the management IP address and username gandalf are used to establish the connection. Run the following command and enter the password of user root to switch to user root: su - root Run the following command to restart the process: service pmcd restart NOTE: Restarting the process may cause temporary interruption of monitoring processing service. Run the following command to check the process status: service pmcd status Check whether the command output is as follows: Checking for pmcd: running If yes, go to Step 8. If no, go to Step 9. After 3 or 4 minutes, switch to the Alarm page and check whether the alarm is cleared.

how to deal with NOTIFY Process Is Abnormal alarm on FusionCompute V1R5C00 version
This alarm is generated when the system detects that the subscription notification process has stopped or is abnormal. This alarm is cleared when the subscription notification process becomes normal. Identify the management IP address of the Virtualization Resource Management (VRM) node. On the FusionCompute portal, click Monitoring, and choose Alarm in the navigation tree on the left. On the Alarm page, locate the row that contains the alarm and click the name in the Alarm Object column. The Service and Management Node page is displayed. On the Service and Management Node page, view information about the management nodes and obtain the IP address of the node whose name is the same as that of Alarm Object in Step 1. Restart the subscription notification process. Use PuTTY to log in to the node. Ensure that the management IP address and username gandalf are used to establish the connection. Run the following command and enter the password of user root to switch to user root: su - root Run the following command to restart the process: service notifyd restart NOTE: Restarting the process may cause temporary interruption of the subscription notification service. Run the following command to check the process status: service notifyd status Check whether the command output is as follows: Checking for notifyd: running If yes, go to Step 8. If no, go to Step 9. After 3 or 4 minutes, switch to the Alarm page and check whether the alarm is cleared.

how to deal with DNS Service Unavailable alarm on FusionCompute V1R5C00 version
The system detects the domain name system (DNS) service availability every 3 minutes. This alarm is generated when the DNS service is unavailable. This alarm is cleared when the DNS service becomes available or its configuration is cleared. Configure an available IP address for the DNS server. On the FusionCompute portal, choose System > System Configuration. The System Configuration page is displayed. In the navigation tree on the left, choose DNS Server. On the displayed DNS Server page, check whether the configured DNS test domain name is correct. If yes, go to Step 3. If no, set a correct DNS test domain name and go to Step 3. NOTE: The DNS test domain name must be a valid domain or subdomain name on the DNS server. Check whether the IP address configured for the DNS server is correct. If yes, go to Step 6. If no, go to Step 4. Configure a correct IP address for the DNS server. After 10 or 15 minutes, check whether the alarm is cleared. If yes, no further action is required. If no, go to Step 6. Check whether the DNS service IP address is reachable and whether the DNS server runs properly.

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