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What Should I Do If the Account Is Locked?

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Your account will be locked if you enter an incorrect password consecutively. If this happens, contact the administrator to unlock the account.

Other related questions:

What should I do if I cannot import UC accounts in batches on the BMU?

The possible cause is that there are redundant characters in the imported Excel file. As a result, the Excel file format is incorrect.

If you have more questions, you can seek help from following ways:

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