What May Cause a Tools Installation Failure?


The cause for a Tools installation failure on an ECS may be any of the following:

  • If your image file is exported from a VMware VM, VMware Tools may not be uninstalled or not completely uninstalled.

  • You have downloaded an incorrect version of Tools for your ECS running Windows.

  • If the available disk space is insufficient, the installation may fail. Therefore, ensure that the disk where the Tools is installed has at least 300 MB available space.

Other related questions:
Service bit errors
Question: What may cause service bit errors? Analysis: None Root cause: None Answer: 1. Unreasonable dispersion compensation (not enough or too much); 2. Too high or too low incident optical power; 3. Performance deterioration of the transmit laser on the OTU board at the transmit end; 4. Severely contaminated pigtail connectors; 5. Changes in fiber attenuation; 6. Performance deterioration of the receive laser on the OTU board at the receive end. Suggestion and conclusion: None

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