What Can I Do If I Cannot Log In to My BMS or the BMS Data Disk Is Lost After the BMS Is Started or Restarted?

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Question Description


After a BMS is started or restarted, the user cannot log in to the BMS or the BMS data disk is lost.




Possible Causes


The BMS cannot obtain the IP address or the data disk cannot be attached to the BMS because packet loss caused by network congestion occurs.




Solution


Restart the BMS. If the fault still exists after you restart the BMS for several times, contact customer service.




Other related questions:
What Is a Deleted BMS?

Deleted is the intermediate state of a BMS. Deleted indicates that a BMS has been successfully deleted. BMSs in this state cannot provide services any longer and will be removed from the system in a short period of time.


Why is the Hostname Overwritten After the BMS OS Is Restarted

In SUSE, the default value of configuration item DHCLIEN_SET_HOSTNAME is yes. After the BMS is restarted, the hostname is overwritten by that assigned by the DHCP server. Therefore, you need to change the value of DHCLIEN_SET_HOSTNAME in the /etc/sysconfig/network/dhcp file to no. Then the hostname will not be overwritten by that assigned by the DHCP server.


Accessing and using a BMS
The cloud platform provides a web-based ServiceCenter tenant portal and HTTPS-based APIs through which you can access BMS. The ServiceCenter tenant portal is a web-based management console for you to access and manage BMS. You can access BMS on this portal. If you are the administrator of the CloudOpera ServiceCenter resource or have the BMS operation rights, you can directly log in to the ServiceCenter tenant portal and choose Bare Metal Server under the Product or Console menu. Accessing the BMS through APIs If you want to integrate the BMS on the cloud platform into a third-party system for secondary development, you can access BMS with APIs. For details, see section FusionSphere Service API Reference > Bare Metal Server APT Reference in the FusionCloud V100R006C10 API Reference [Answer] FusionCloud-BMS undefined

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