Why does the authentication fail during the web platform login


Authentication failed during the web platform login.
The possible causes are:
1. The user name or password is incorrect.
- Run the display local-user command to verify that the user exists.
- Verify that the password is correct.
2. There is no HTTP user access type.
Run the display local-user username user-name command to check whether the Service-type-mask field of the user contains H (indicating HTTP login).
3. The number of login users reaches the upper limit.

Other related questions:
Why does the web platform login expire
The web platform login expires: The possible causes are: 1. The system times out because no operation is performed for a long time. 2. The system times out because some operations take a long time, for example, data traffic is heavy or the network quality is low. Run the display http server command to check the system timeout interval. The http timeout interval field indicates the system timeout interval, in minutes. The default value is 10. To change the system timeout interval, run the http timeout command in the system view.

How can I do when web login fails on TE40?
When web login fails on TE40, perform the following operations: Verify that Microsoft Internet Explorer, FireFox, or Chrome is used. You are advised to use Microsoft Internet Explorer 8.0. For details, see Administrator Guide 2.1.3 Logging In to the Web Interface.

Why is the page displayed abnormally on the web platform
The page is displayed incorrectly on the web platform: The possible causes are: 1. The browser cache is faulty. When users access the web platform of different versions on a PC, the page may be displayed incorrectly. For example, the field label or the language is incorrect. In most cases, this problem is caused by the browser cache. To rectify the fault, clear the browser cache. 2. The browser settings are incorrect. Some settings of the browser may disable web page scripts. a. If you use Internet Explorer, choose Tools > Internet Options to display the Internet Options dialog box. Select the Security tab and click Custom Level to display the Security Settings dialog box. Select Medium-low or Medium from the Reset to drop-down list box, and then click Reset. Click OK to return to the Security tab page. Click the Trusted sites icon and click Sites. Add the IP address of the switch to the trusted sites. b. If you use the Mozilla Firefox web browser, choose Tools > Options to display the Options dialog box. Click the Content tab, select the check box to enable JavaScript, and then click OK.

The TE40 web interface is inaccessible.
If the login to the TE40 web interface fails, check whether the browser is Microsoft Internet Explorer, FireFox, or Chrome. Microsoft Internet Explorer 8.0 is recommended. For details, see section 2.1 Understanding the Web Interface in the TE30&TE40&TE50&TE60&TX50 Videoconferencing Endpoint Administrator Guide.

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