What can I do if the file transfer fails on a WLAN device

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The possible causes and troubleshooting methods are as follows:

1. The FTP server is incorrectly configured.

Check the FTP server configuration to ensure that the configurations on the server and client are correct.

2. The file name is incorrect (file names are case-sensitive) when a command is executed.

Check the name of the file to be uploaded to ensure that the file name in the command is correct.



If the file system on a WLAN device fails, the system prompts you to rectify the fault. In this case, you are advised to run the fixdisk command in the user view. After this command is executed, if the system still prompts you to rectify the fault, the physical medium may be damaged.

You are advised not to run this command when the system is working properly. This command cannot be used to rectify device faults.

Other related questions:
How Can I Use WinSCP to Transfer a File?
You can download WinSCP at http://support.huawei.com/carrier/idpRedirect?9F-54-DC-AD-D2-5F-44-13-C6-22-9F-92-05-B8-BD-9A-69-90-A0-A2-B4-10-12-30-F6-1C-A8-B6-65-BC-B5-BB-CE-86-33-25-7E-97-FE-A8-D7-A8-C9-EC-AB-1C-70-AB-5A-C6-26-A9-CA-7E-16-50-04-D2-85-E2-65-C7-21-EF-D9-F0-8C-C2-C9-DE-36-71-05-E5-60-1E-A1-FF-3E-E8-7C-8C-D6-32-64-5D-93-59-9F-1E-90-3C-39-40-82-28. 1.Open the WinSCP folder and double-click WinSCP.exe. The WinSCP Login dialog box is displayed. NOTE: You can click Languages to set the interface language. 2.Set login parameters in the login page. The parameters are described as follows: Hose name (H): indicates the IP address of the device that you want to connect to, for example, 192.168.34.32. Port number (R): The default value is 22. User name (U): indicates the user name for login, for example, admin123 Password (P): indicates the login password, for example, Admin123! Key file (K): The default value is blank. Keep the default value unchanged. Protocol: Keep the default value SFTP unchanged and select Allow SCP fallback (F). 3.In the left pane of the page, click Directories and enter values for Remote Directory (such as /home/permitdir) and Local Directory (such as E:\Software\Configuration tool). 4.Click Login. The WinSCP file transfer page is displayed. NOTE: If no key files are selected upon first login, a dialog box is displayed stating Continue connecting and add host key to cache. Click Yes (Y) to display the WinSCP file transfer page. 5.Select the file you want to transfer and choose File (F) > Copy (C). The Copy dialog box is displayed. 6.Confirm the file to be copied and the remote directory to which the file is to be copied and click Copy. The system starts to transfer the file from the local PC to the remote device.

Failure to detect file engines during file configuration
All file engines or one specific engine may fail to be detected. If all file engines fail to be detected, perform the following procedure: 1. Disable software that impedes MAC broadcasting, such as Symantec firewall. 2. Ensure that the PC and file engines are connected to the same subnet. 3. Verify that the management ports of file engines are correctly connected. 4. Verify that file engines are correctly started. If one specific file engine fails to be detected, perform the following procedure: 1. Ensure that the PC and the file engine are connected to the same subnet. 2. Verify that the management port of the file engine is correctly connected. 3. Verify that the file engine is correctly started.

Actions taken if ISM fails to detect file engines
ISM fails to detect a file engine if the network is interrupted, the file engine is faulty, the password is incorrect, or the user is locked. To rectify the fault, perform the following procedure: 1. Ensure that the management network of the file engine is correct. 2. Log in to the file engine as user master and ensure that the file engine is working correctly. 3. If you fail to log in to the file engine as user master, log in as user support. Run the su -master command to switch to the master mode. Then run the admin lockeduser show command to check whether user master is locked. If the user is locked, run the admin unlock master command to unlock the user. If you enter incorrect passwords three consecutive times, you will be locked out of trying again for 5 minutes. After logging in to ISM as an administrator, you are user master on the underlying devices. 4. If the file engine still fails to be detected after user master is unlocked, it is likely that the password for logging in to the file engine saved on the storage device is incorrect. Note: The earlier storage device uses a non-security password. Therefore, the password is inconsistent with that in the file engine's new specifications during an upgrade. Log in to the storage device as user admin and enter the engineer mode. Then run the shownasinfo command to check the users and user levels (a total of four levels). Run the chanasinfo command to change the password. The default passwords of users master, support, and only are Master@storage, support@storage, and Readonly@storage, respectively.

What can I do if a message indicating insufficient storage space is displayed on a WLAN device when a file is uploaded
Run the delete /unreserved filename command in the user view to delete unnecessary files in the flash memory, or export files that are not temporarily used to a local folder and delete other files on the device. If the target file is a protected file which cannot be deleted, such as a configuration file, patch file, or patch status file, the system displays an error message when the delete operation is performed.

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