When an S series switch connects to the Agile Controller or Policy Center server, users are forced to go offline or online user information cannot be displayed. Why

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An S series switch (except the S1700 switch) connects to the Agile Controller or Policy Center server.
�?If the server cannot display information about online users, the possible cause is that no accounting scheme is configured on the switch.
�?If users are forced to go offline, the possible causes are as follows:
Many access users connect to the device, whereas the interim accounting interval configured on the device is short.
The interim accounting interval configured on the server is different from that configured on the switch.

Other related questions:
How do I force an online user to go offline

You can run the free user-interface { ui-number | ui-type ui-number1 } command to remove a user from a specified user interface, that is, disconnect the user from the device.

This command does not take effect for the current user. For example, if the user interface of the current user is VTY 2, the free user-interface vty 2 command does not take effect and the system displays an error message.

<Huawei> free user-interface 0
Warning: User interface Console1 will be freed. Continue? [Y/N]:y

How to force Telnet users to go offline on a WLAN device
If some login users occupy the user interface continuously or need to be forbidden from operating a WLAN device, run the free user-interface { ui-number | ui-type ui-number1 } command in the user interface view to remove the users from the specified user interface and disconnect them from the device. The configurations are as follows: free user-interface vty 3 Warning: User interface vty3 will be freed. Continue? [Y/N]:y Note that these 2 commands cannot be executed on the user that has logged in to the device currently.

How is an online use disconnected on the RADIUS Server
The AR can disconnect online users through the RADIUS server. The RADIUS server sends a DM packet to the AR that is configured with radius-server authorization 1.1.1.1 shared-key cipher xxxx. DM: The administrator can disconnect online users through the RADIUS server.

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