Viewing users of QQ on the USG2000 series


The USG2000 series does not have the audit policy for QQ and therefore cannot display users of QQ.

Other related questions:
How to view the user's traffic in the USG2000 series?
The USG2000 series can only view online users who have already been authenticated by the device. 1, select "users> Internet users> monitoring". 2. In the Organizational Structure, use one of the following ways to view the information of the online user for the specified user group: 2.1 In the search bar, enter the keyword of the user group to be viewed, click "Query", and select the group of users to be viewed in the query result. 2.2 Expand the Organizational Navigation tree and select the group of users you want to view. When the user group to be viewed selects the root group (that is, the root group of the organization), the online user list will display all online user information authenticated by the device. When the user group to be viewed is a non-root group, the online user list displays all the online user information for the user group, subgroup, and subgroup of subgroups.

Viewing user traffic on the USG2000 series
You can view traffic of only authenticated online users on the USG2000 series. 1. Choose User > Internet Access User > Monitor. 2. Use one of the following methods to view information about online users of a specified user group: 2.1 Enter the keywords of a user group in the search box and click Query. Select your desired user group from the search result. 2.2 Expand the navigation tree and select user groups to be checked. If you select the root group, the online user list displays information about all online users that are authenticated by the device. If you select the non-root group, the online user list displays information about all online users in this user group and its subgroups.

Method used to view an online L2TP user on the USG2000 and USG5000
The method used to view an online L2TP user on the USG2000 and USG5000 is as follows: You can run the display access-user command to view an online user. HRP_M[Slave-aaa] display access-user Total users : 1 Wait authen-ack : 0 Authentication success : 1 Accounting ready : 1 Accounting state : 0 Wait leaving-flow-query : 0 Wait accounting-start : 0 Wait accounting-stop : 0 Wait authorization-client : 0 Wait authorization-server : 0 Domain-name Online-user default : 1 The used CID table are : 0 To view specific user information, run the display access-user [ domain domain-name | ip-address ip-address | mac-address mac-address | user-id user-id | user-name user-name] command: HRP_M[Slave-aaa] display access-user user-id 0 User access index : 0 State : Used User name : jtq User access VLAN/PVC : 0 User MAC : ffff-ffff-ffff User IP address : User access type : PPP User authentication type : PPP authentication Current authen method : Local authentication Authen result : Success Current author method : Local authorization Author result : Success Action flag : Idle Authen state : Authed Author state : Idle Accounting method : No accounting Accounting start time : 2008-03-15 06:09:39 Accounting state : Ready ACL-number : 255 Priority : - Up CAR enable : NO Up average rate : 0(bps) Up peak rate : 0(bps) Down CAR enable : NO Down average rate : 0(bps) Down peak rate : 0(bps) Up packets number(high,low) : (0,771) Up bytes number(high,low) : (0,42360) Down packets number(high,low) : (0,761) Down bytes number(high,low) : (0,42616)

Users can open QQ but cannot access the Internet
Q: Users can open QQ but cannot access the Internet A: Check whether the DNS configuration on the PC is correctly configured. Check whether the configuration is improved using the public DNS or Contact the carrier for further analysis if there is no improvement. The causes are as follows: The main difference between the Internet access and QQ is that the DNS resolution is the first step to access a web page, while QQ does not require resolution. Therefore, the rate of the DNS returned packets determines failed or slow Internet access. If QQ can run normally, the link is available. The problem may exist in DNS if the web page is not displayed.

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