Problem and solution when I cannot view the SSL decryption certificate node


The content security component package is not loaded to the current version. For details, see:
SSL Decryption Certificate field is not enable

Other related questions:
Problem and solution when BGP peer cannot be established
The BGP peer establishment on the firewall needs to use port 179 to establish TCP sessions and requires that OPEN messages be properly exchanged. Perform as follows to rectify the issue: 1. Check whether the AS number and IP address among peers are correct by using the display bgp peer command. 2. Check whether the router IDs configured on both BGP peers are conflicting by using the display bgp peer command. 3. If the loopback interface is used, check whether the peer connect-interface command is configured to specify the loopback interface as the source interface for sending BGP packets. 4. If EBGP neighbors are not directly connected to the physical layer, check whether the peer ebgp-max-hop command is configured. 5. Check whether there are available routes to the peer in the routing table. 6. Check whether there are reachable routes to the specified connect-interface by using the ping -a source-ip-address host-address command. 7. Check whether the ACL that is used to disable TCP port 179 is configured.

Problem and solution when a firewall cannot be added to the NMS
To solve the problem that a firewall cannot be added to the NMS (NMS workstation), perform the following steps: 1. Check whether the SNMP settings on the firewall are correct. For example, check whether the SNMP version matches the NMS. 2. Check whether the NMS is reachable to the firewall. 3. Check whether access management in SNMP mode is enabled on the interface connecting the firewall to the NMS. That is, you need to run the service-manage snmp enable command on the interface to allow the peer device to access the firewall in SNMP mode. By default, the SNMP permission of the interface is disabled. In this case, even if the security policy for the interzone between the zone where the interface resides and the Local zone is enabled, you cannot access the device through the interface. This is because that the service-manage function has a higher priority than the security policy. For details, see USG6350 can't add to the NMS server.

Problem and solution when the USG6000 virtual system cannot be configured
Check the permission of the administrator account used for login. If you use the root system administrator account to configure the virtual system, the level of the root system administrator shall be the system administrator. If you use the virtual system administrator account to configure the virtual system, the level of the virtual system administrator shall be the system administrator or the configuration administrator with the read and write permissions. Choose System > Admin > Administrator Role and configure the administrator account.

If you have more questions, you can seek help from following ways:
To iKnow To Live Chat
Scroll to top