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The U1910 VU switchboard does not answer the call and after the call is transferred to an extension, the user needs to wait for 5s before the extension rings.

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The problem is caused by the version bug. To solve this problem, update the version to V2R3C20SPC200 or later.

Other related questions:
What is the software parameter for configuring outgoing call forwarding through the VU switchboard on the U1910?
There is no software parameter for configuring this function. 1. On the U1910, if outgoing call forwarding through the VU switchboard is enabled, call fraud risks exist. You are not advised to enable this function. 2. If the function is required by services, you can access the web management system of the U1900 and add local call rights to VU rights. Note: Restrict the length of the extension number.
When an incoming call routed from the U1981 is transferred to a busy extension through the VU, can another menu be available for the user?
On the U1900 series voice gateway, when an external call is transferred to a busy extension through the VU, the user hears an announcement indicating that the called party is busy. Then the switchboard plays the voice menu again to the calling party to prompt the user to dial another extension number or to dial 0 to transfer the call to a fixed phone. Note: Before configuring the service, collect customer requirements and contact online engineers for confirmation and guidance.
What can I do if calls transferred from the switchboard to an extension take a long period of time to connect
If intra-office numbers are of the same length, you can modify the parameters in the first PlayCollect command in the VU script to resolve this issue. If intra-office numbers are of different lengths, advise customers to end a dialed number with the pound key (#). The default parameter settings for the PlayCollect command in the VU script are as follows: PlayCollect 312,312,252,true,32,'#','*','#','#',30,NumLen,calledNum,3,4,10 The following assumes that the length of intra-office short numbers is 4 and a call is transferred to the front desk if a user dials 0. You can modify the VU script as follows to resolve the slow connection issue not only for calls transferred to extensions but also for calls transferred to the front desk: PlayCollect 312,312,252,true,4,'#','*',0,'#',30,NumLen,calledNum,3,4,10
When a user does not dial an extension number, how can a call be transferred from the customized switchboard to a fixed extension number under the U1900 unified gateway?
1. Configuration through the web UI When configuring the customized switchboard, click create menu. The displayed menu configuration items enable users to configure the timeout duration, set the system to forward a call to a fixed number, and configure the forwarded-to number. 2. CLI-based configuration The following configuration scripts (a partial of all configuration scripts) are used as an example to describe how to configure the customized switchboard so that a call can be transferred to a fixed extension number 8888. 300 calledNum = "8888" /*Script for processing transfer failures*/ 1050 calledNum = "" 1051 NumLen = 0 1052 PlayCollect 312,140,250,true,24,'#','*','#','#',20,NumLen,calledNum 1053 goto 300
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