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Can I record an ongoing call on the IP phone?

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The recording function is available only when a recording server (such as the VoiceCodes recording server) is deployed for an IP phone connected to the U1900, and the recording service rights are configured to the user.

During the call, the IP phone displays the Recording button. You can press the button to start or stop the recording.

Other related questions:

How can I check call records on the TE Mobile?

Check call records on the TE Mobile. For details, see 6.3 Call Log.

Can I delete call records on an endpoint?

Call records and logs can be deleted on the web interface. You can delete call records on the call page. You can choose Maintenance > Logs and delete logs (including logs of 9000 series endpoints and of TE series endpoints) in Logs.

Can I record an ongoing call on the IP phone?

The recording function is available only when a recording server (such as the VoiceCodes recording server) is deployed for an IP phone connected to the U1900, and the recording service rights are configured to the user. During the call, the IP phone displays the Recording button. You can press the button to start or stop the recording.

How do I record calls

During a call, press More to navigate to Record. Press Record. The phone starts recording. Press Stop. The phone stops recording. NOTE: Consult your system administrator about how to obtain the recordings.

Can the U1900 record ongoing calls?

The U1900 series cannot record ongoing calls. You can purchase the eSpace Audio Recorder or third-party products to record ongoing calls. For more details, consult pre-sales engineers.

If you have more questions, you can seek help from following ways:

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