How do I enable my IP phone to notify the peer party with the busy announcement instead of the ringback tone
103When the call waiting function is enabled on an IP phone and at least two lines are configured, the user who initiates a call to the IP phone when it is busy hears the ringback tone.
When the call waiting function is disabled, the user who initiates a call to the IP phone when it is busy hears an announcement, indicating that the called party is busy.
To disable the call waiting function, perform the following steps:
eSpace 7900 series:
On the home screen, choose Apps > Preferences > Call Settings > Call Waiting.
Press Disable.
eSpace 8850:
On the home screen, choose Settings > Call Service > Call Waiting.
Tap Disable and then tap Save.