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How can I do when the time on the IPC is different from that on the VCN?

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NTP synchronization is not configured between the IPC and VCN. To configure NTP synchronization, see Configuring NTP Synchronization in the VCN product documentation.

Other related questions:
The time in an InfraControl report is different from the actual time.
Step 1 Check whether the system time of the client is correct. If the time is incorrect, set it to a correct time. Step 2 Check whether the system time of the InfraControl server is correct. If the time is incorrect, set it to a correct time. Step 3 Check whether the system time zone of the client is the same as that of the InfraControl server. If they are different, set them to the same time zone.
How can I do if an IPC fails to power on?
1. Remove the power plug and insert it again. If the IPC is properly powered on, no further action is required. If the fault persists, go to step 2. 2. Check the status of the power indicator. If the power indicator is off, the power supply is faulty. Check the power adapter or power cable. For description of power indicator statuses, see the user manual of the required IPC model. For a PTZ dome camera that has no power indicator, check whether the PTZ of the camera automatically rotates after you power on the camera. 3. Check whether the fault is rectified. If yes, no further action is required. If no, contact the service provider. ----End
How can I restore an IPC to factory defaults?
An IPC can be restored to factory defaults in one of the following ways: Hold down the RESET button on the IPC for over 3s. Use SSH to log in to an IPC as the admin user and run the rm -f /usr/log/config* and rm -f /usr/setting/config* commands. Then, run the reboot -f command to restart the IPC. Restore the camera to factory defaults on the IPC web page. For details, see the Online Help of the required IPC model.
How can I restart an IPC?
An IPC can be restarted in either of the following ways: Hold down the RESET button on the IPC for less than 3s. Restart the IPC on the IPC web page. For details, see the Online Help of the required IPC model.
What can I do if I forget the password for logging in to an IPC
Restore the IPC to factory defaults to obtain the initial password. You restore the IPC to factory defaults in either of the following ways: Hold down the RESET button on the IPC for more than 3s to restore the device to factory defaults. Then, you can obtain the initial password HuaWei123. Use SSH to log in to the IPC as the admin user and run the rm -f /usr/log/config* and rm -f /usr/setting/config* commands. Then, run the reboot -f command to restart the IPC. Then, you can obtain the initial password HuaWei123. This case applies to IPC2601-P, IPC5601-P, IPC2701-P, IPC5701-P, IPC2811-WD-Z20, IPC5811-WD-Z20, IPC2611-LTE, IPC2611-F and IPC5611-F. So do IPC5611-WD-F, IPC6111-I, IPC6111-L1-I, IPC6121-I, IPC6121-WD-I, IPC6511-Z20-FI, IPC6511-Z20-I, IPC6521-Z20-FI, and IPC6521-Z20-I. Restoring an IPC to factory defaults will restore all settings to default settings. Therefore, it is recommended that you record your password and keep it secure. For details about the default password of the admin user, see the User Guide of the required IPC model.
If you have more questions, you can seek help from following ways:
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