Homepage FAQ Intelligent Video Surveillance

What can I do if the V1300N system cannot be started?

Check whether the V1300N system disk is normal. The V1300N uses a single system disk. If the system disk is faulty, the system cannot be started. Contact Huawei technical support engineers for assistance.

Other related questions:

What can I do if I cannot delete cameras?

The possible causes are as follows: 1. The network between the NVR and the IVS platform is abnormal. 2. The SCU module is abnormal. For detailed solutions, see the VCN3000 Maintenance Handbook: VCN3000 Maintenance Handbook

Does the V1300N allow users to delete recordings of a specified time segment from a camera?

Due to information security requirements of the video surveillance software, recordings cannot be deleted temporarily.

What fixed dome cameras can be connected to the V1300N?

The V1300N supports connection to IPC5701 and IPC5702 fixed dome cameras. To connect to other camera models, perform interoperability tests.