You can configure peripherals and audio/video as follows:
On the ITA portal (FusionAccess), choose Desktop > Policy Management to configure policies for peripherals and audio/video.
For details, see Operation and Maintenance > Virtual Desktop Management > Service Provisioning > Provisioning VMs > Planning and Creating Policies in the online help or the solution documentation.
The highest recording volume of CT3000 is lower than those of other TCs. Therefore, the volume of CT3000 will be low under the same settings. You can tune the volume as follows:
1. Adjust the recording volume on the VM to the maximum.
2. Adjust the recording volume on the TC to the maximum.
3. Enable audio policy Record AGC on ITAC.
Note: This policy must be optimized based on the actual situation; otherwise, the Automatic Gain Control (AGC) will become too high and result in unwanted noises.
In the implementation process, steps 1, 2, and 3 are all adopted to control the initial volume of the TC and VM as well as the AGC policy of ITAC to satisfy users' requirements.
To configure a video firewall for a standalone SC, perform the following operations: 1. Log in to Method of Configuring a Video Firewall for an Standalone SC. 2. Search for SMC2.0. 3. Select the version number to obtain the product documentation. 4. Check the public and private network traversal configuration in the product documentation.
Configure video sources for video and presentation streams on TEs as follows:
On the web page, choose Device Control > Device Control > Video Con > Video Input.
In the lower right corner of the remote controlled UI, check the 3G network signal strength. If the signal strength is weak, move the endpoint to an area with strong network signals.
During a conference, check the packet loss using either of the following methods:
1) From the remote controlled UI, choose Diagnostics > Status > Call Status.
2) From the web interface, choose Maintenance > System Status > Call Status.
On the Call Status screen or page, check the values of Video packet loss rate, Presentation packet loss rate, and Audio packet loss rate.
If the values are all 0%, the network conditions are good. If any of the values is not 0%, move the endpoint to an area with strong network signals.
If you have more questions, you can seek help from following ways:
