If the camera video is not played on the remote control UI after the VPC620 is connected to a TE endpoint, the possible causes are as follows:
1. The input and output settings on the HD videoconferencing endpoint are incorrect. Select the input source correctly.
2. The cable between the HD videoconferencing endpoint and camera is correctly connected. Check the cable connection.
3. The HD videoconferencing endpoint does not support the camera's video format.
4. The display does not support the video output format set on the HD videoconferencing endpoint.
When the video color of a camera turns yellow, perform the following operations:
1. Reconnect or replace the camera cables to ensure that the video cables are properly connected.
2. Check whether the status indicator of a camera turns red to ensure that no hardware fault occurs.
3. Restore the default configuration to ensure that the software configuration is correct.
The VPC600/VPC620 camera uses the HD-VI video port that supports serial port control signals, transparent transmission of infrared signals, and 12 V power input. The VPC600/VPC620 camera outputs DVI/YPbPr video signals and is delivered with an HD-VI to DVI conversion cable. Users can purchase other cables for conversion, such as DVI-HDMI and DVI-VGA cables.
The following lists the maximum number of supported live video
viewing channels at each resolution if the code stream is in
H.264 or MJPEG format:
CIF (512 kbit/s): 38
4CIF/D1 (2 Mbit/s): 22
720p (2 Mbit/s@ 30 fps): 16
1080p (4 Mbit/s@ 30 fps): 8
1080p (2048 x 1536; 8 Mbit/s@25 fps): 4
The following lists the maximum number of supported live video
viewing channels at each resolution if the code stream is in
H.265 format:
CIF (512 kbit/s): 38
4CIF/D1 (2 Mbit/s): 22
720p (2 Mbit/s@ 30 fps): 12
1080p (4 Mbit/s@ 30 fps): 6
1080p (2048 x 1536; 8 Mbit/s@25 fps): 4
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