Homepage FAQ Intelligent Video Surveillance

Live video playing failure with error code 999115448 returned

323

There are two reasons that the system returns error code 999115448:
1.If the CU client is located in the internal LAN, the user logs in to the CU client using the service IP address of the master domain server and the NAT IP parameter of the MPU server is null or incorrectly set.
2.If the CU client is located in the external LAN, the user logs in to the CU client using the NAT IP address of the master domain server (specified by NAT IP) and the NAT IP parameter of the MPU server is null or incorrectly set.
Please check if the NAT IP is correctly set and use the floating IP address or NAT IP address of the master domain server to log in to the CU client.

Other related questions:

What do I do when artifacts occur if RSE6500 live video has been played for over 12 hours on a PC

Possible Cause: Hardware acceleration has been enabled for flash on the browser. Solution: On the video page, click Set and clear the Enable hardware acceleration option.

What do I do when video cannot be played but no "video loading failure" prompt is displayed during VOD or live broadcast on an Android tablet

Possible Cause 1: The tablet uses the Android 3.0 version. Solution: Use Android 4.0 or a later version. Possible Cause 2: The browser has a compatibility issue. Solution: Use the Android-attached browser or Android-based Chrome.

Artifacts occur when the VCN3000 platform plays a large number of live video feeds at the same time.

The possible cause is that the number of live video panes exceeds the maximum value supported by the C/S client. The solution is as follows: 1. Check whether the number of live video viewing channels exceeds the maximum value supported by the C/S client by referring to the client decoding performance specifications. 2. Check whether the fault is rectified. If the fault is rectified, no further action is required. If the fault persists, contact Huawei technical support engineers.

If you have more questions, you can seek help from following ways:

To WeiKnow To Live Chat

Enterprise

Consumer

Corporate

Carriers

Live video playing failure with error code 999115448 returned

Other related questions:

If you have more questions, you can seek help from following ways: