Method of downloading eService

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To download eService of OceanStor V3 storage systems, log in to the eService Download Page and download the latest version.

Other related questions:
Method of installing eService
For details about how to install eService, see the eService User Guide that is obtained by logging in to Huawei Enterprise Service Support.

TX50 software download
TX50 software download link: TX50 software

Failed to report eService alarms
Why does an eService alarm fail to be reported and how do I resolve the problem? 1. The network connection between eService and the device that is responsible for reporting alarms is abnormal. Handling method: Check whether the network configuration between the eService program and the reporting device is correct. If the network configuration is incorrect, configure the network again. 2. The SNMP Agent process is not started. Handling method: Log in to the device and start the SNMP Agent process. 3. SNMP communication parameters are incorrectly configured. Handling method: Correctly configure the SNMP communication parameters. For details about how to set SNMP parameters, see section 2.1.5 "Preparing Information for Configuration" in the eService User Guide.

Method of downloading the CLIDK operation guide
Method of downloading the CLIDK operation guide is as follows: Log in to the Huawei Enterprise Service Support website and choose Support > Cloud Storage > Tools and Platform > OceanStor Toolkit. Search for the CLIDK operation guide of the corresponding version and download it.

Method used to download product documents
You can download profiles from Huawei website: 1. Access e.huawei.com. e indicates Enterprise services. 2. Click Technical Support. 3. Select Enterprise Network (such as security) in Product Support or enter the specific model (such as USG2100). -After a category is selected, the information platform is displayed. You can select the specific model. 5. In the corresponding page, select the product version such as V100R001. 5. Select the product documentation package in the document type. Click to open the documents. -For details about the MIB, log, and alarm references, click References.

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