Failed to report eService alarms


Why does an eService alarm fail to be reported and how do I resolve the problem?
1. The network connection between eService and the device that is responsible for reporting alarms is abnormal.
Handling method: Check whether the network configuration between the eService program and the reporting device is correct. If the network configuration is incorrect, configure the network again.
2. The SNMP Agent process is not started.
Handling method: Log in to the device and start the SNMP Agent process.
3. SNMP communication parameters are incorrectly configured.
Handling method: Correctly configure the SNMP communication parameters. For details about how to set SNMP parameters, see section 2.1.5 "Preparing Information for Configuration" in the eService User Guide.

Other related questions:
Method of downloading eService
To download eService of OceanStor V3 storage systems, log in to the eService Download Page and download the latest version.

Method of installing eService
For details about how to install eService, see the eService User Guide that is obtained by logging in to Huawei Enterprise Service Support.

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