How Can I Do If the Start Physical IP Address Fails to Be Connected?

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If a PC fails to connect to the start physical IP address of the file engine's management network port, perform the following operations:
? Check whether management network cables are correctly connected.
? Ensure that other IP addresses of the file engine are on the same network segment with its start physical IP address. For example, the configured start physical IP address of a file engine is 192.168.1.1/255.255.0.0. The file engine's access network ports must have an IP address from the 192.168.X.X network segment.
? Run ping.

Other related questions:
Actions taken if the start physical IP address cannot be connected
If a PC fails to connect to the start physical IP address of a file engine's management network port, perform the following procedure: 1. Ensure that management network cables are correctly connected. 2. Ensure that other IP addresses of the file engine are on the same network segment with its start physical IP address. For example, the configured start physical IP address of a file engine is 192.168.1.1/255.255.0.0. The file engine's access network ports must have an IP address from the 192.168.X.X network segment. 3. Run the ping command.

How Can I Do If IP Addresses Fail to Be Configured?
If IP addresses fail to be configured, modify the configuration based on the error message. The physical and virtual IP addresses that you are supposed to enter are the start IP addresses. Then ISM ServiceTool automatically configures subsequent IP addresses based on actual number of network ports. Therefore, when configuring physical, virtual, and management network ports' IP addresses, ensure that these IP addresses do not conflict with each other.

Actions taken if an IP address fails to be configured
If an IP address fails to be configured, perform the following procedure: 1. Modify the configurations based on the error message. 2. Ensure that the physical, virtual, and management IP addresses do not conflict with each other. This is because the physical and virtual IP addresses that you are supposed to enter are the start IP addresses �?ISM then automatically configures subsequent IP addresses based on the number of network ports.

The SMC2.0 service fails to be started. What can I do?
On the SMC2.0 server, choose Start > Administrative Tools > Server Manager > Configuration > Services and check the status of each service. If a service is not started, right-click the service and choose Start from the shortcut menu.

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