Solution when the DB configuration file cannot be exported on the OSM interface

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You can refer to the following case if the DB configuration file cannot be exported on the OSM interface:
1. Issue Description
What can I do when the DB configuration file cannot be exported on the OSM interface?
2. Solution
Fault location and rectification
Symptom: When you export configuration on the OSM interface, no file download dialog box is displayed and the configuration file is unavailable. Cause: The language of the browser is different from the language of the system. Solution:
1. Cause
No download dialog box is displayed during DB export because the language of the browser is not compatible with that of the system. When the software matches the language of the browser, the software must choose the language either zh-cn (Chinese) or lowercase en-us (English).
2. Solution
a. Open the browser and choose Internet Options > Languages.
b. If the language required by export does not exist in Languages, delete all languages.
c. Click Add, enter zh-cn or en-us in User Definition, and click OK.
d. Check whether the language of the browser is changed to zh-cn or en-us.
e. If you have logged in to the storage device, log out of the device and shut down the browser. Otherwise, log out of the browser directly. Then restart the browser, log in to the storage device, and export the configuration file.

Other related questions:
Solution when configurations cannot be exported from S5000 V100R001 OSM
Solution when configurations cannot be exported from S5000 V100R001 OSM: 1. Open a browser and choose Internet Options > Languages. 2. When configurations are being exported, if the software matches the language of the browser, the software must be either zh-cn (Chinese) or lowercase en-us (English). If zh-cn (Chinese) and lowercase en-us (English) are unavailable, delete all languages. 3. Click Add, enter zh-cn or en-us in User Definition, and click OK. 4. Check whether the language of the browser is changed to zh-cn or en-us. 5. If you have logged in to the storage device, log out of the device and shut down the browser. Otherwise, log out of the browser directly. Then restart the browser, log in to the storage device, and export the configurations.

Solution if a user cannot log in to OSM because the user did not exit OSM properly
Solution if a user cannot log in to OSM because the user did not exit OSM properly: The user can log in to OSM again after 15 minutes.

How to save configuration locally on an AR router
There are two methods to export configuration locally on an AR router: web NMS and command lines.

1. Web NMS (example):
Log in to the web NMS, and choose System Management > Upgrade and Maintenance > Restart Device. Click Export Configuration File to back up the current configuration file to a local PC.

2. Command lines (example):
Use the router as an FTP server, and enable the FTP service.  
Enable the FTP server on the router, and create an FTP user with the user name huawei and password Helloworld@6789. Authorize the user to access the directory sd1:.
<Huawei> system-view
[Huawei] ftp server enable
Info: Succeeded in starting the FTP server.
[Huawei] aaa
[Huawei-aaa] local-user huawei password irreversible-cipher Helloworld@6789
[Huawei-aaa] local-user huawei ftp-directory sd1:
[Huawei-aaa] local-user huawei service-type ftp
[Huawei-aaa] local-user huawei privilege level 15

Initiate an FTP connection from a maintenance PC to the router.  
On the PC, create an FTP connection to the router through the FTP client (for example, the IP address of the router is 10.110.24.254).
C:\Documents and Setting\Administrator> ftp 10.110.24.254
Connected to 10.110.24.254.
220 FTP service ready.
User (10.110.24.254:(none)): huawei
331 Password required for huawei.
Password:
230 User logged in.

Set transmission parameters.  
After the FTP user passes the authentication, the FTP client displays the prompt "ftp>". Enter binary (binary transmission mode) under the prompt ftp>, and set a directory on the FTP client for storing uploaded files.
ftp> binary
200 Type set to I.
ftp> lcd c:\temp
Local directory now C:\temp.

Transmit the configuration file.  
On the PC, run the get command to download the configuration file to a locally specified directory, and name the file backup.cfg.
ftp> get sd1:/config.cfg backup.cfg

Exporting a file from a server
Use WinSCP to export a file from the server OS. For details, see Common Operations in Link.

Problem and solution when the USG6000 virtual system cannot be configured
Check the permission of the administrator account used for login. If you use the root system administrator account to configure the virtual system, the level of the root system administrator shall be the system administrator. If you use the virtual system administrator account to configure the virtual system, the level of the virtual system administrator shall be the system administrator or the configuration administrator with the read and write permissions. Choose System > Admin > Administrator Role and configure the administrator account.

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