Reason why no events are displayed on the OSM page when disks are removed and inserted

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Reason why no events are displayed on the OSM page when disks are removed and inserted:
1. Locating procedure:
a. After the disk is removed and inserted, no events are displayed on the storage's OSM page.
b. Copyback is not performed after the faulty disk is replaced.
2. Solution:
a. This problem is caused by a software bug. After the disk is removed and inserted, SES does not report the event indicating the disk status. This problem has been solved in V100R001C02SPC031 (the corresponding controller version is 1.02.01.229.T08).
b. Solution
Remove and insert the disk again. The interval between disk insertion and removal must be longer than 15s. Check whether the disk runs properly.
If possible, upgrade the storage software to 1.02.01.229.T08 or later versions.
c. Log in to the CLI and run showsys and showallver to check the device type and current SES version. Determine whether the current device has potential risks.

Other related questions:
Reason why the disk fault indicator is not on when the disk is faulty
The storage disk has the physical status and logical status. The physical status can be considered as the physical feature status of the disk. Therefore, you are advised to replace the disk when a physical fault occurs. The logical status is assigned by the software. In some cases, the disk can still be used when a logical fault occurs. When the I/O of the disk fails, the logic is faulty. If a disk is physically faulty, the logic is also faulty. The software turns on the fault indicator. Because the disk cannot be used, the disk fault indicator is on and prompts you to replace the disk. The logic of a disk is faulty, but the physical status may not be faulty. In some cases, the disk can still be used. Therefore, the disk fault indicator is not turned on.

Whether the USG6000 series hard disks are hot swappable
Hard disk unit SM-HDD-SAS300G-A is installed on the USG6000 (3 U device). The hard disk combination SM-HDD-SAS300G-A consists of the hard disk and hard disk tray. Hard disk combination SM-HDD-SAS300G-B is installed on the USG6000 (1 U device). The hard disk combination SM-HDD-SAS300G-B consists of the hard disk card and hard disk unit SM-HDD-SAS300G-A. Hard disk unit SM-HDD-SAS300G-A is hot-swappable, but the hard disk card is not.

Precautions when the user removes and inserts cascading cables on storage devices
For precautions when the user removes and inserts cascading cables on storage devices, visit the following website: FAQ-What Are the Precautions for Removing or Inserting an Expansion Cable on a Storage Device

Why is the page displayed abnormally on the web platform
The page is displayed incorrectly on the web platform: The possible causes are: 1. The browser cache is faulty. When users access the web platform of different versions on a PC, the page may be displayed incorrectly. For example, the field label or the language is incorrect. In most cases, this problem is caused by the browser cache. To rectify the fault, clear the browser cache. 2. The browser settings are incorrect. Some settings of the browser may disable web page scripts. a. If you use Internet Explorer, choose Tools > Internet Options to display the Internet Options dialog box. Select the Security tab and click Custom Level to display the Security Settings dialog box. Select Medium-low or Medium from the Reset to drop-down list box, and then click Reset. Click OK to return to the Security tab page. Click the Trusted sites icon and click Sites. Add the IP address of the switch to the trusted sites. b. If you use the Mozilla Firefox web browser, choose Tools > Options to display the Options dialog box. Click the Content tab, select the check box to enable JavaScript, and then click OK.

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