Solution when configurations cannot be exported from S5000 V100R001 OSM

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Solution when configurations cannot be exported from S5000 V100R001 OSM:
1. Open a browser and choose Internet Options > Languages.
2. When configurations are being exported, if the software matches the language of the browser, the software must be either zh-cn (Chinese) or lowercase en-us (English). If zh-cn (Chinese) and lowercase en-us (English) are unavailable, delete all languages.
3. Click Add, enter zh-cn or en-us in User Definition, and click OK.
4. Check whether the language of the browser is changed to zh-cn or en-us.
5. If you have logged in to the storage device, log out of the device and shut down the browser. Otherwise, log out of the browser directly. Then restart the browser, log in to the storage device, and export the configurations.

Other related questions:
Solution when the DB configuration file cannot be exported on the OSM interface
You can refer to the following case if the DB configuration file cannot be exported on the OSM interface: 1. Issue Description What can I do when the DB configuration file cannot be exported on the OSM interface? 2. Solution Fault location and rectification Symptom: When you export configuration on the OSM interface, no file download dialog box is displayed and the configuration file is unavailable. Cause: The language of the browser is different from the language of the system. Solution: 1. Cause No download dialog box is displayed during DB export because the language of the browser is not compatible with that of the system. When the software matches the language of the browser, the software must choose the language either zh-cn (Chinese) or lowercase en-us (English). 2. Solution a. Open the browser and choose Internet Options > Languages. b. If the language required by export does not exist in Languages, delete all languages. c. Click Add, enter zh-cn or en-us in User Definition, and click OK. d. Check whether the language of the browser is changed to zh-cn or en-us. e. If you have logged in to the storage device, log out of the device and shut down the browser. Otherwise, log out of the browser directly. Then restart the browser, log in to the storage device, and export the configuration file.

Solution if a user cannot log in to OSM because the user did not exit OSM properly
Solution if a user cannot log in to OSM because the user did not exit OSM properly: The user can log in to OSM again after 15 minutes.

Upgrading the USG2200 from V100R001 to V300R001
Upgrade it to V100R005 first and then to V300R001.

Exporting profiles from the USG6000
You can back up configuration on the USG6000 as follows: 1. Web UI: The current configuration can be backed up to the terminal. The profiles are in .zip or .cfg format and do not support Chinese characters. a. Choose System > Profile Management. b. Click Export to export the current configuration. c. Click Save and select a path to save the profile. 2. CLI The device serves as the FTP server: You can configure the backup on the device instead of using independent software. Note: When uploading files from the configuration terminal to the device, files with the same names are directly overwritten. If original files need to be reserved, rename the files before file transfer. a. Enable the FTP function and configure the FTP user name, password, and FTP path. system-view, [sysname] ftp server enable Info:Start FTP server [sysname] aaa [sysname-aaa] manager-user ftpuser [sysname-aaa-manager-user-ftpuser] password Enter Password: Confirm Password: [sysname-aaa-manager-user-ftpuser] service-type ftp [sysname-aaa-manager-user-ftpuser] level 3 [sysname-aaa-manager-user-ftpuser] ftp-directory hda1:/ Note: A password must contain any three of upper-case letters, lower-case letters, digits, and characters. For local users who use FTP, run the ftp-directory command to configure the FTP path to save received files. b. Log in to the device using the FTP command and run the get command to download files to the PC or run the put command to upload files to the device. On the PC with the Windows system, choose Start > Run, enter cmd, and click OK. C:\Documents and Settings\Administrator> ftp 192.168.0.1 User (192.168.0.1:(none)): ftpuser Password: 230 User logged in. ftp> get vrpcfg.cfg ftp> lcd Local directory now C:\Documents and Settings\Administrator. ftp> Note: Administrator is the login name of the OS and varies with user configuration. Run the lcd command to view the path that saves the backup profile. Commands used on the FTP client vary with OSs. For details, see the relevant OS documents.

Exporting a file from a server
Use WinSCP to export a file from the server OS. For details, see Common Operations in Link.

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