Solution when installing UltraPath fails on CentOS


Solution when installing UltraPath fails on CentOS:
This failure occurs because the host is installed with the multipathing software of RDAC, which cannot coexist with Huawei UltraPath.
You need to suspend service operations and perform the following steps:
1. Run rpm -e --allmatches UltraPath to uninstall UltraPath completely.
2. Uninstall the multipathing software of RDAC (performed by the customer's maintenance engineer).
3. Restart the host and install UltraPath.

Other related questions:
What is the method for obtaining UltraPath when installing the eSpace IVS V100R001C30 platform?
You can obtain the UltraPath from Tools Note: Log in to Huawei Enterprise Technical Support, choose Support > Video Surveillance > Video Surveillance Platforms > eSpace IVS. Click Downloads and select V100R001C30. Download the Tools package. If no disk array needs to be mounted, you do not need to install the UltraPath.

Solution if importing licenses fails
Solution if importing licenses fails: The failure of importing licenses may occur due to an incompatible tool version, incorrect license file, incorrect network, or incorrect gateway. To rectify the fault, perform the following operations: 1. Upgrade the tool version to the required one. 2. Ensure that the license file is correct and the SN used is consistent with that of the storage device. 3. If the PC is connected to several networks, disconnect or disable network ports that are not used for deployment. 4. Ensure that the gateway vendor is correct: Log in as user support to the file engine using the IP address of the file engine's management network port and execute cat/opt/HS/conf/product.ini to ensure that vendor is huawei and gateway is yes. If the gateway vendor remains incorrect, execute /opt/HS/factory/scripts/ on each node and set the gateway vendor to HWG using the serial ports. Then restart all nodes and perform the previous operation again.

Problem and solution when a KVM fails
Possible cause: The problem occurs when the power supply is unstable and has transient breaks after the reconstruction of the UPS. Solution: 1. Reinsert the USB cable. 2. If the problem persists, restart the KVM. 3. Replace the faulty keyboard and mouse or the KVM. 4. If the problem persists, restart the SVP.

Is the installation of a database required when the CDR server of the UC solution is installed?
No. For eSpace UC services, install the database when the eServer and BMU are installed. When the CDR server, Console server, MAA, and eSpace Meeting Server are installed, do not install the database.

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