The VM Fails in BCManager

19

1.Locate the VRG failure cause by following the alarm help.

The VRG network elements are offline: find the reason of the VRG elements are offline, to restore the VRG network elements to on line.
The VRG links are down: reset the network adapter that communicates with the VRG of the peer site and restore the VRG.
Other reasons: go to 2.

2.Check whether the alarm help can help remove the VRG failure.

If yes, no further action is required.
If no, go to 3.

3.Log in to FusionCompute at the production site. For details, see Logging In to the FusionCompute in the FusionCompute V100R005Cxx Software Installation Guide.
4.Select VM and Template.
The VM and Template page is displayed.

5.Select the VRG VM and choose Operation > Stop.
Stop the VRG VM as prompted. When the VM state becomes Stopped, the VM is successfully stopped.

6.Log in to OceanStor BCManager and click Settings.

The Settings page is displayed.


7.In the navigation tree on the left, choose Resource Mapping > VRG.

The VRG page is displayed.


8.Select the faulty VRG. In the Protected VM area, select the VM in the VRG. Click Move and select Force Remove.
Move the VM in the VRG to another normalVRG.

9.In the VRG list, select a VRGto which the VM is moved. Click Start and choose Consistency verification to start DR.

Other related questions:
The VRG VM Fails
Locate the VRG failure cause by following the alarm help. Check whether the alarm help can help remove the VRG failure. If yes, no further action is required. If no, go to 3. Log in to FusionCompute at the production site. For details, see Logging In to the FusionCompute in the FusionCompute V100R005C00 Software Installation Guide. Select VM and Template. The VM and Template page is displayed. Select the VRG VM and choose Operation > Stop. Stop the VRG VM as prompted. When the VM state becomes Stopped, the VM is successfully stopped. Log in to OceanStor ReplicationDirector and click Settings. The Settings page is displayed. In the navigation tree on the left, choose Resource Mapping > VRG. The VRG page is displayed. Select the faulty VRG. In the Protected VM area, select the VM in the VRG. Click Move and select Force Remove. Move the VM in the VRG to another normalVRG. In the VRG list, select a VRGto which the VM is moved. Click Start and choose Consistency verification to start DR.

Why OceanStor BCManager Fails to Start After Installed On Virtual Machines
1.Set the memory and CPU resources allocated to the OceanStor BCManager virtual machine to fixed sizes instead of dynamic allocation. For details about how to set sizes of memory and CPU resources, see the OceanStor BCManager standard configuration. 2.Restart the virtual machine and shut down all virtual machines that are not in use.

Blank Page Is Displayed in BCManager portal?
1.Configure the access request for Internet Explorer a.Open the Internet Explorer and choose Tools > Internet. The Internet dialog box is displayed b.Click the Security tab. In Select a zone to view or change security settings, select Trusted Sites and click Sites. c.Add IP Address to trusted sites. 2.Configure the compatibility view for Internet Explorer a.Open the Internet Explorer and choose Tools > Compatibility View settings. The Compatibility View settings dialog box is displayed. b.Not choose any compatibility view options. c.Click Close to finish the setting.

OceanStor BCManager Node Fault
1.On a new physical server or VM, install the same version of OceanStor BCManager. For details about the installation, refer to V100R003C10 Product DocumentationOceanStor BCManager V100R005C00 Product Documentation. After finishing the installation, configure the OceanStor BCManager network information and confirm that the node name, IP address, and other configurations are the same as those of the original OceanStor BCManager. 2.Obtain the latest backup management data. Backup file save path: Automatic backup: Go to the backup file save path /root/CloudComputing/DRBackup/OceanStor BCManager management IP address/YYYY-MM-DD/Auto/ConfigData.zip Manual backup: Go to your local system to obtain the ConfigData.zip file. 3.Import the configuration data into the newly installed OceanStor BCManager.

Login to OceanStor BCManager After OceanStor BCManager Server Was Installed, the Add Host Page Is Not Displayed
Reinstall OceanStor BCManager Server and select Application DR management components. For details, refer to Installing OceanStor BCManager Server.

If you have more questions, you can seek help from following ways:
To iKnow To Live Chat
Scroll to top