How to unload the ISM that is installed on the terminal?

19

1.On the maintenance terminal, run the java -version command. View the version of JRE installed on the maintenance terminal.

If the JRE version is earlier than 1.6.0, run the javaws command to open Java Application Cache Viewer.
If the JRE version is later than 1.6.0, run the javaws -viewer command to open Java Cache Viewer.
2.Right-click the ISM application program you want to unload. Choose Delete from the shortcut menu.

Other related questions:
What If the ISM installer is detected as a virus by antivirus software?
Antivirus software occasionally detects the ISM installer as a virus and then isolates it, resulting in the ISM installer unable to be started. However, the ISM installer is actually security-proven and exerts no impact on any other computerized applications. In this case, add the ISM installer to the trusted application list of antivirus software to resolve the problem.

Downloading the ISM of OceanStor T Series products
The ISM has been loaded to the T series V100R005 storage system before delivery. On any maintenance terminal connected to a storage system, you can install and start the ISM by using the browser to access the IP address of the management network port on the controller of a storage system. For details about the installation environment and method, see .

How Can I Do If the ISM Fails to Detect File Engines?
This fault may occur because of the abnormal network, incorrect file engine, incorrect password, or locked user. To rectify the fault, perform the following operations: ? Ensure that the management network of the file engines is correct. ? Log in to the file engines as user master and ensure that the file engines are working correctly. ? If you fail to log in to the file engines as user master, log in as user support. Then run su —master to switch to the master mode. Run admin lockeduser show to check whether user master is locked. If it is locked, run admin unlock master to unlock it. If you enter wrong passwords for consecutive three times, you will be locked for five minutes. When logging in to the ISM as an administrator, you are user master on the underlying devices. ? If file engines still fail to be detected after user master is unlocked, it is likely that the password for logging in to the file engine saved on the storage device is incorrect. (The earlier storage device uses a non-security requirement password. Therefore, the password is inconsistent with that in the file engine's new specifications during an upgrade.) Log in to the storage device as user admin and enter the engineer mode. Then run shownasinfo to check the users and user levels (a total of four levels). Run chanasinfo to change the password. The default passwords of user master, support, and only are respectively Master@storage, support@storage, and Readonly@storage.

How to uninstall the ISM from the maintenance terminal?
1. On the maintenance terminal, run the java -version command. View the version of the Java Runtime Environment (JRE) installed on the maintenance terminal. 2. ? If the JRE version is earlier than 1.6.0, run the javaws command to open Java Application Cache Viewer. ? If the JRE version is later than 1.6.0, run the javaws -viewer command to open Java Cache Viewer. 3. Right-click the ISM application program to be uninstalled, and choose Delete from the displayed shortcut menu. Uninstalling the ISM succeeds.

Failure to log in to ISM
Uninstall ISM from the management terminal and install it again.

If you have more questions, you can seek help from following ways:
To iKnow To Live Chat
Scroll to top