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Controller license is trial

Created: Nov 26, 2020 11:43:53Latest reply: Apr 18, 2021 12:54:58 505 2 0 0 0
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Hello 

I have 2 access controllers(Airengine 9700-m) on active standby topology. I have one license for two of them. I loaded the same license for two of them. Now one access controller's license permanent other is trial. 

Please help me thanks.



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jason_hu
Admin Created Nov 26, 2020 11:46:15

Hello, 

A license file enters the trial state if the ESN does not match the device. 

A license in trial state can be used for 60 days only. 

If you want to continue to use a license file after the trial state, apply for a license file using the correct ESN.
A temporary license file expires and enters the trial state. 

If you want to continue to use a license file after the trial state, apply for a license file and activate it.
A license file is invalid and enters the trial state. 

If you want to continue to use a license file after the trial state, apply for a license file based on the revoke ticket and activate it. 

If you replace the master main control board but the new ESN does not match the license file, the license file enters the trial state. 

If you want to continue to use a license file after the trial state, apply for a license file matching the ESN and activate it.

Hope to help you!

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All Answers

Hello, 

A license file enters the trial state if the ESN does not match the device. 

A license in trial state can be used for 60 days only. 

If you want to continue to use a license file after the trial state, apply for a license file using the correct ESN.
A temporary license file expires and enters the trial state. 

If you want to continue to use a license file after the trial state, apply for a license file and activate it.
A license file is invalid and enters the trial state. 

If you want to continue to use a license file after the trial state, apply for a license file based on the revoke ticket and activate it. 

If you replace the master main control board but the new ESN does not match the license file, the license file enters the trial state. 

If you want to continue to use a license file after the trial state, apply for a license file matching the ESN and activate it.

Hope to help you!

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  • x
  • convention:

Thank you, helpful
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  • convention:

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