[Symptom]
The resource management and deployment management pages on the CSP GUI cannot be properly loaded.
Cloud resource management page
Application deployment page
[Fault Confirmation]
1. On the CSP OM portal, choose Software Center > Process File. The process file is displayed as follows:
2. Press F12 on Google Chrome to refresh the page and check whether the response message of the following interface is displayed.
[Troubleshooting]
1. Log in to the CSP and switch to the FusionStage Interconnection Management page. and find the paas tenant name used for deploying the CSP.
2. Import the new password on the page. If the password cannot be imported, the password may be incorrect or the user is locked by the PaaS.
3. Perform the following operations:
Step 1 Log in to the SC as the bss_admin user.
Step 2 Choose Tenant > Tenant Management, select the tenant for deploying the CSP, and click User Management on the left.
Step 3 Find the user with the same name as the tenant and change the password to the password used during initial deployment. Note: Due to the restriction of ManageOne, the value cannot be the same as the first five times. You can change the value for five times consecutively.
After the modification, log in to the FusionStage web client where the CSP stack is deployed. Click Application Publishing > Application Management.
Step 4 Search for paasbroker and click Stop. After the paasbroker status changes to Stopped, click Start. Wait for 15 minutes.
Step 5 Log in to the CSP OM portal and check whether the VM is displayed.
