Confused about the serial number in ont. Please see description.
Created: Jan 2, 2022 10:40:03Latest reply: Jan 24, 2022 09:47:09
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(problem unresolved)
Hi all,
I want to register my isp provided ont so that I can have customer privilege account. From the product registration page, for onts it is said, that the product id is the sn of the ont. the product id is in the same format as in is this image in my ont.
So, the confusion I have here is that should I enter the product id as it is in my ont, or without space.
In Short, the following cases are confusing me,
1) Enter in same format as in the image above
2) Enter without space.
3) Something else :)
Thanks!!
EDIT 1
I think I have mislead everyone.
Check out this link : https://support.huawei.com/enterprise/en/doc/EDOC1100194958
It explains how to find the SN of an ONT device.
Also, I had already atached an example picture above.
From this, I'm confused about which part to enter as the SN from the prod ID in my ONT device. It's in the same format as in the sample image above.
- x
- convention：
- Emotion(0)
Featured Answers
Chenxintao
Reply MAKhan Created Jan 2, 2022 14:30:03
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Hello, friend! Did you execute any command line? In the command line format, spaces are required between different parameters.
MAKhan
Reply Chenxintao Created Jan 2, 2022 15:25:05
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Hi, I think I had mislead you. Please see my edited request above.
Chenxintao
Reply MAKhan Created Jan 3, 2022 06:52:34
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Hello, friend! I understand your problem is that you need to register the RPOD ID. However, the RPOD ID value on the nameplate contains spaces, but no spaces are allowed in the input format. As shown in the preceding figure, the RPOD ID of the device is the parameter before Y. You only need to enter the parameter before Y. In addition, the device SN is not directly related to the RPOD ID. Thank you!
MAKhan
Reply Chenxintao Created Jan 3, 2022 08:32:51
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Hi, Yes, that was my problem. Yesterday I entered the whole PROD ID, but then the error came which stated "Data cannot contain spaces as well as it should not be greater than 20 characters.". So, then I entered the part before "Y". It's been almost 18 hours, and I'm waiting anxiously for it to be verified.
Chenxintao
Reply MAKhan Created Jan 3, 2022 10:04:16
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Hello, friend! You can speed up the registration process by contacting your local ISP.
MAKhan
Reply Chenxintao Created Jan 3, 2022 12:05:49
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If you don't mind, what does contacting my local ISP have to do with me trying to register the ONT?
Chenxintao
Reply MAKhan Created Jan 4, 2022 10:33:55
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Hello, friend! The device eventually connects to the ISP network in your area. Therefore, the device needs to register with the upper-layer device (OLT) on the local ISP network. |
All Answers
Chenxintao
Reply MAKhan Created Jan 2, 2022 14:30:03
(0)
(0)
Hello, friend! Did you execute any command line? In the command line format, spaces are required between different parameters.
MAKhan
Reply Chenxintao Created Jan 2, 2022 15:25:05
(0)
(0)
Hi, I think I had mislead you. Please see my edited request above.
Chenxintao
Reply MAKhan Created Jan 3, 2022 06:52:34
(0)
(0)
Hello, friend! I understand your problem is that you need to register the RPOD ID. However, the RPOD ID value on the nameplate contains spaces, but no spaces are allowed in the input format. As shown in the preceding figure, the RPOD ID of the device is the parameter before Y. You only need to enter the parameter before Y. In addition, the device SN is not directly related to the RPOD ID. Thank you!
MAKhan
Reply Chenxintao Created Jan 3, 2022 08:32:51
(0)
(0)
Hi, Yes, that was my problem. Yesterday I entered the whole PROD ID, but then the error came which stated "Data cannot contain spaces as well as it should not be greater than 20 characters.". So, then I entered the part before "Y". It's been almost 18 hours, and I'm waiting anxiously for it to be verified.
Chenxintao
Reply MAKhan Created Jan 3, 2022 10:04:16
(0)
(0)
Hello, friend! You can speed up the registration process by contacting your local ISP.
MAKhan
Reply Chenxintao Created Jan 3, 2022 12:05:49
(0)
(0)
If you don't mind, what does contacting my local ISP have to do with me trying to register the ONT?
Chenxintao
Reply MAKhan Created Jan 4, 2022 10:33:55
(0)
(0)
Hello, friend! The device eventually connects to the ISP network in your area. Therefore, the device needs to register with the upper-layer device (OLT) on the local ISP network. |
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