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Configure the hunting group to forward the calls to a voicemail

Created: Jan 14, 2019 12:59:25Latest reply: Jan 22, 2019 04:29:36 409 3 2 0 0

Issue Description

If you want to configure the hunting group to forward the calls to a voice mail in case of no answer please follow the steps described below.

Solution

This is how to configure the hunting group to forward the calls to a voice mail in case of no answer:

You need to set "No answer switch to dn or ums" as following:

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This parameter indicates whether to forward an incoming call to another phone number or to the hunt group's voice mailbox when no member in the hunt group answers the call.

If the voice mailbox service is not configured and you set this parameter to Yes, incoming calls can be forwarded only to another phone number.

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peter64

Created Jan 16, 2019 06:08:10

Good sharing, but what exactly switch to night service do?

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johnfish

Created Jan 16, 2019 09:08:04

excellent example

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Mohamed_Ayed

HCIE Created Jan 22, 2019 04:29:36

good case , thanks for sharing

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Configure the hunting group to forward the calls to a voicemail

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