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Configuration Not Saved

Created: Apr 2, 2022 08:35:42Latest reply: Apr 6, 2022 00:32:45 211 8 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Dear Support Team


I have an EchoLife HG8245C GPON Terminal and after making the time settings, if I reset the modem or the power is off, the time zone settings will return to the default and I will have to change the time zone again until my phone clock to display correctly. What is the solution to this problem?


Thank you

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Chenxintao
Admin Created Apr 6, 2022 00:32:45

Hello, friend!


According to your problem description, the prerequisites for restoring the default settings of the HG8245C are as follows:

1. Restore the device to its factory settings.

2. The device is powered off.


The device is restored to factory settings in the preceding cases. If you need to avoid repeatedly setting the time zone, avoid the following two situations:

1. Do not restore the device to factory settings without permission.

2. Use the power adapter matching the device.


Thanks!


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user_4656303
user_4656303 Created Apr 11, 2022 19:42:10 (0) (0)
My question is, what should I do my device's time zone settings do not return to the factory defaults when I reset the modem (either via the Reboot menu or by turning the device on and off)?  
Chenxintao
Chenxintao Reply user_4656303  Created Apr 12, 2022 01:31:35 (0) (0)
Hi, dear!
Your question is, do you want to not change the time zone configuration after the device resets?  
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We're working on getting the right answer for you. Please rest assured that we'll be back with an answer shortly.
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Saqibaz
Saqibaz Created Apr 2, 2022 17:29:37 (0) (0)
 
Navin_kay
Navin_kay Created Apr 3, 2022 12:54:05 (0) (0)
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Configuration Not Saved-4834557-1
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Configuration Not Saved-4835571-1
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Hello, friend!


According to your problem description, the prerequisites for restoring the default settings of the HG8245C are as follows:

1. Restore the device to its factory settings.

2. The device is powered off.


The device is restored to factory settings in the preceding cases. If you need to avoid repeatedly setting the time zone, avoid the following two situations:

1. Do not restore the device to factory settings without permission.

2. Use the power adapter matching the device.


Thanks!


View more
  • x
  • convention:

user_4656303
user_4656303 Created Apr 11, 2022 19:42:10 (0) (0)
My question is, what should I do my device's time zone settings do not return to the factory defaults when I reset the modem (either via the Reboot menu or by turning the device on and off)?  
Chenxintao
Chenxintao Reply user_4656303  Created Apr 12, 2022 01:31:35 (0) (0)
Hi, dear!
Your question is, do you want to not change the time zone configuration after the device resets?  

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