Hello,

As an online IT instructor for continuing adult education courses, I am often asked for advice from students who hold various first-level IT jobs such as help desk or PC technicians. My classes center upon network fundamentals, switch/router management and IT security, so students often ask me what skills they need to master in order to get to the next level. I have summarized some basic skills below that should be a part of anyone’s knowledge base who wants to pursue opportunities in the networking field.

Thanks