command is locked by another user

Latest reply: Feb 19, 2016 20:42:31 1165 1 0 0
when customer try to run "display diag" , he is unable to do it . he got following error.

Error: This command is locked by another user.
  • x
  • convention:

Osaideo Created Feb 19, 2016 20:42:31 Helpful(0) Helpful(0)

Alarm Information
alarm in Ne40E



Error: This command is locked by another user.




Handling Process



after ***ysis , we found this is bug in older version .



version used : v600r007c00spc300_oc-ne-x3.cc

patch used : v600r007sph025.pat

device : NE40E-x3
Root Cause





this is bug in v600r007sph025.pat and earlier versions.



issue : When the CF card fails, the system cannot obtain the status of the CF card. As a result, the task that attempts to access the CF card keeps waiting and cannot end.




Solution



any patch later than v600r007spc027.pat can solve this issue
Suggestions





load the patch v600r007spc027.pat or later .



then do slave switchover to unlock this command.



[HUAWEI] slave switchover enable

[HUAWEI] slave switchover

  • x
  • convention:

Reply

Reply
You need to log in to reply to the post Login | Register

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " Privacy."
If the attachment button is not available, update the Adobe Flash Player to the latest version!

Login and enjoy all the member benefits

Login
Fast reply Scroll to top