command is locked by another user

Latest reply: Feb 19, 2016 12:42:31 1251 1 0 0
when customer try to run "display diag" , he is unable to do it . he got following error.

Error: This command is locked by another user.
  • x
  • convention:

Created Feb 19, 2016 12:42:31 Helpful(0) Helpful(0)

Alarm Information
alarm in Ne40E

Error: This command is locked by another user.

Handling Process

after ***ysis , we found this is bug in older version .

version used :

patch used : v600r007sph025.pat

device : NE40E-x3
Root Cause

this is bug in v600r007sph025.pat and earlier versions.

issue : When the CF card fails, the system cannot obtain the status of the CF card. As a result, the task that attempts to access the CF card keeps waiting and cannot end.


any patch later than v600r007spc027.pat can solve this issue

load the patch v600r007spc027.pat or later .

then do slave switchover to unlock this command.

[HUAWEI] slave switchover enable

[HUAWEI] slave switchover

  • x
  • convention:


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