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Cloud backup problems

Cloud backup problems

Created: Mar 1, 2022 05:57:38Latest reply: Mar 3, 2022 18:39:44 306 4 0 0 0
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Hi all, my cloud had been full since the end of October resulting in it not uploading recent pictures, notepads, audio files etc. I have since cleared it to half full after my phone has had a broken screen. However the pictures are not uploading now, is there a extremely easy way i can force the missing pictures to be uploaded as my glitchy screen is being very difficult.

thanks for the help!

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olive.zhao
Admin Created Mar 1, 2022 13:36:16

Hello, friend!

1. Use Cloud backup

Use Cloud backup to back up your device data automatically or manually:

Automatic backup:

Go to Settings > Log in with HUAWEI ID > Cloud > Cloud backup and enable Cloud backup. Your device will be automatically backed up once every seven days when charging with the screen locked and connected to a Wi-Fi network.

Manual backup:

Cloud 10.6.2.300 or later:

In Cloud 10.6.2.300 or later, you can select specific items to back up or restore for Gallery and third-party app data. To do so, connect your device to a Wi-Fi network, go to Settings > Log in with HUAWEI ID > Cloud > Cloud backup > Backup options, select the data items you wish to back up, and touch BACK UP.

Cloud in versions earlier than 10.6.2.300:

Connect your device to a Wi-Fi network and go to Settings > Log in with HUAWEI ID > Cloud > Cloud backup. Touch BACK UP to start the backup.

For more details, see How to use Cloud backup?

2. You can connect your phone to a computer to operate.

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Saqibaz
Saqibaz Created Mar 3, 2022 18:39:33 (0) (0)
 
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Thomas_Tan
Thomas_Tan Admin Created Mar 1, 2022 06:07:37

Hello, dear.

It's nice to meet you in the community.

We're working on getting the right answer for you. Please rest assured that we'll be back with an answer shortly.
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olive.zhao
olive.zhao Admin Created Mar 1, 2022 13:36:16

Hello, friend!

1. Use Cloud backup

Use Cloud backup to back up your device data automatically or manually:

Automatic backup:

Go to Settings > Log in with HUAWEI ID > Cloud > Cloud backup and enable Cloud backup. Your device will be automatically backed up once every seven days when charging with the screen locked and connected to a Wi-Fi network.

Manual backup:

Cloud 10.6.2.300 or later:

In Cloud 10.6.2.300 or later, you can select specific items to back up or restore for Gallery and third-party app data. To do so, connect your device to a Wi-Fi network, go to Settings > Log in with HUAWEI ID > Cloud > Cloud backup > Backup options, select the data items you wish to back up, and touch BACK UP.

Cloud in versions earlier than 10.6.2.300:

Connect your device to a Wi-Fi network and go to Settings > Log in with HUAWEI ID > Cloud > Cloud backup. Touch BACK UP to start the backup.

For more details, see How to use Cloud backup?

2. You can connect your phone to a computer to operate.

View more
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  • convention：

Saqibaz
Saqibaz Created Mar 3, 2022 18:39:33 (0) (0)
 
Saqibaz
Saqibaz Created Mar 3, 2022 18:39:44

Thanks for sharing
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