- Check whether the device IP address is correct. Table 1 lists the
default device IP addresses.
Table 1 Default device IP address list Device Type
Model
Default IP Address
IPC
All models
192.168.0.120
NOTE:The default IP address of some devices of earlier versions is 192.168.0.100.HD decoder
DEC6001 and DEC6001-E
NVR
NVR6008, NVR6008-1U, NVR6016, and NVR6032
192.0.0.64
NOTE:The default IP address of some devices of earlier versions is 192.168.0.100.DVR
VS-EC-H24R, VS-EC-H28R, and VS-EC-H29R
- Check whether the current browser version is supported by the device.
Table 2 lists the
browsers supported by the device.
Table 2 Browsers supported by the device Model
Supported Browser
Box IPC
IPC2601-P, IPC5601-P, IPC2611-F, IPC2611-LTE, IPC5611-F, and IPC5611-WD-F
Fixed dome IPC
IPC2701-P and IPC5701-P
PTZ dome IPC
IPC2811-WD-Z20 and IPC5811-WD-Z20
Internet Explorer 8
Box IPC
IPC6111-I, IPC6111-L1-I, IPC6121-I, and IPC6121-WD-I
PTZ dome IPC
IPC6511-Z20-FI, IPC6511-Z20-I, IPC6521-Z20-FI, and IPC6521-Z20-I
Internet Explorer 8
Internet Explorer 9
Internet Explorer 10
Box IPC
IPC1601, IPC1602, IPC2602, IPC5602, and IPC5603
Bullet IPC
IPC1201-VR, IPC2202-VR, IPC2203-VR, IPC5201-VR, and IPC5202-VR
Fixed dome IPC
IPC1701-VF-VP, IPC1701-VR-VP, IPC2702-VF-VP, IPC2702-VR-V, and IPC5702-VR-VP
PTZ dome IPC
IPC1801-Z36, IPC1901-Z36, IPC2802-Z18, IPC2902-Z18, IPC5802-Z20, and IPC5902-Z20
Internet Explorer 7
Internet Explorer 8
Internet Explorer 9
Box IPC
IPC6123-WDL-A and IPC6131-WD-A
Bullet IPC
IPC6212-IR, IPC6231-WD-VRZ, and IPC6232-IR
Fixed dome IPC
IPC6311-IR, IPC6331-IR, IPC6332-MIR, IPC6321-VR, and IPC6321-VF
PTZ dome IPC
IPC6512-Z30, IPC6522-Z30, and IPC6622-Z30
Internet Explorer 7 or later
Chrome 18 or later
Firefox 5.0 or later
Box IPC
IPC6112-D, IPC6112-P, IPC6122-D, and IPC6122-P
Bullet IPC
IPC6211-VRZ, IPC6221-VRZ, and IPC6221-VRZ-SP
PTZ dome IPC
IPC6611-Z30-I and IPC6621-Z30-I
Internet Explorer 8
Internet Explorer 9
Internet Explorer 10
Box IPC
IPC6125-WDL-P, IPC6125-WDL-D, and IPC6125-WDL-FA
Bullet IPC
IPC6225-VRZ-SP, IPC6225-VRZ, IPC6224-IR, IPC6224-VRZ, IPC6225-VRZ(7-22mm), and IPC6225-VRZ-ES
Fixed dome IPC
IPC6324-MIR, IPC6324-MIF, IPC6325-WD-VR, IPC6325-WD-VF, IPC6325-WD-VRZ, and IPC6325-WD-VFZ
PTZ dome IPC
IPC6525-Z30, IPC6525-Z30-S, IPC6625-Z30-S, and IPC6625-Z30-P
Internet Explorer 8
Internet Explorer 9
Internet Explorer 10
Versions earlier than Chrome 45
Mozilla Firefox 27 or later
HD decoder
DEC6001 and DEC6001-E
Internet Explorer 7 or later
HD decoder
VS-DC-H24H and VS-DC-H28H
NVR
NVR6008, NVR6008-1U, NVR6016, and NVR6032
DVR
VS-EC-H24R, VS-EC-H28R, and VS-EC-H29R
Internet Explorer 7 or later
Chrome 8 or later
Firefox 3.5 or later
Apple Safari 5.0 or later
- Use the correct device IP address and browser to log in to the device
and check whether the fault is rectified.
- If yes, no further action is required.
- If the page jumps to the https link, go to Checking Whether the Minimum Key Length Is 512 Bits.
- If the page does not jump to the https link, go to the next step.